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What IT support is right for you?

Our quick look for the time short manager

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Probrand provides a portfolio of IT support services price matched to your needs, and dedicated to supporting those with or without an IT team. Our quick guide below will help you select the right service for you.

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Are you?

Click an option that best suits your needs

Software and Hardware Support

Fixing issues as they crop up on a defined list of assets for a fixed monthly fee.


  • Fixed overhead for the year
  • If you have an issue just book a call
  • Make as many calls as you want
  • Multiple service level agreements to fit different budgets
  • Annual or monthly payment plans


  • Cost covers support for defined list of software and hardware
  • Also known as a break-fix contract
  • can include parts and labour for repair under agreement
  • Can cover peripheral hardware i.e switches, firewalls etc.
  • Choose 2, 4, 8 hour next day and 24 hour SLAs
  • Upgradeable to full managed service at any time

Fully Managed and proactive IT Support

Fixing issues before they impact your business for a fixed monthly fee.


  • Total proactivity - spots and fixes issues without you even noticing
  • Less hassle
  • Less downtime
  • Increased staff productivity
  • Fixes, cuts and controls costs
  • Automates security and compliance
  • Reduces Total Cost of Ownership
  • Extends IT lifecycle by up to 50%
  • Transparency and flexibility of contract
  • Ongoing contract review to match support to your changing business needs


  • Goes way beyond hardware and software support
  • Proprietary software installed for 24/7/365 monitoring - enables prediction and fix before fail
  • Backup monitoring
  • Power, patch, asset management
  • Antivirus checks
  • Seamless remote management
  • Management reports

Customer feedback that means business

Why Probrand?

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45+ Certifed Technical Engineers

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Service Excellence

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Top Tier Accreditations

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98% Retention

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1k+ Solutions Annually

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25+ years Expertise