General |
|
Service Included |
Parts and labour |
Type |
Extended service agreement |
Location |
On-site |
Full Contract Period |
3 years |
Response Time |
4 hours |
Service Availability |
13 hours a day / 5 days a week |
UNSPSC Information |
81111812 - Computer hardware maintenance support service |
Details |
|
Service & Support |
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day (8:00 AM - 9:00 PM) / Monday-Friday ¦ Technical support - remote monitoring - 3 years |
Service & Support Details |
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day ( 8:00 AM - 9:00 PM ) / Monday-Friday ¦ Technical support - remote monitoring - 3 years |