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Extended Spec
| General |
|
| Category |
Security applications - security suite |
| Product Type |
Subscription licence - 1 year |
| Bundled with |
Total Security Suite (1 year) |
| Bundled Support |
1 Year 24x7 Gold Support |
| Licencing |
|
| Licence Type |
1 licence |
| Service & Support |
|
| Type |
Phone consulting - 1 year - response time: live call transfer - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 1 year ¦ New releases update - 1 year |