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HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server HPC Head Node - 1-2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h Hewlett-Packard | U6ZK6E

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  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
  • Access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology

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