System Service & Support

• LFD Extended Warranty 2 Years - PHTC-Line 33 INCH-55 INCH
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M80q Gen 3; M80s Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
• Electronic HP Care Pack Return to Depot for Travelers - Extended service agreement - parts and labour - 2 years - 9x5 - repair time: 3-7 business days - for Elite x2; x360; EliteBook 1040 G4, 1040 G9; EliteBook x360; ZBook 15v G5
• Lenovo PhysicalPac Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 3 years - on-site - CPN - for ThinkBook 13s G4 ARB; 13s G4 IAP; 14 G4 IAP; ThinkPad E14 Gen 3; E14 Gen 4; E15 Gen 4
• HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: P19562R-B21, P19563-291, P19563R-B21, P19564-291, P19564R-B21, P37151-291, P37151-B21
• Epson CoverPlus Parts Warranty Plus Lite - Extended service agreement - parts (for up to 3 million printouts) - 5 years - for WorkForce Enterprise WF-C20600 D4TW, WF-C20600 D4TWF, WF-C20750 D4TW, WF-C21000 D4TW
• Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 7Y89CTO1WW, 7Y89CTO3WW, 7Y89CTO5WW
• Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP 34; Elite 800 G9; EliteDesk 805 G8
• HP Print Carbonneutral Certification SVC,HP CarbonNeutral Product Certification for HP printing device
• Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR250 V2 7D7Q
• Lenovo Committed Service Post Warranty Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for ThinkSystem ST550 7X09, 7X10
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years Premier Support) - 5 years - on-site - for ThinkPad C14 Chromebook Enterprise; C14 Gen 1 Chromebook; L13 Yoga Gen 4; L14 Gen 4
• Electronic HP Care Pack Third Coverage Day Call-To-Repair 90% with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - repair time: 3 days - for ProBook 455 G2 Notebook
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO; V50a-22IMB AIO; V540-24IWL AIO
• Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for Lenovo Slim 7 14; Slim 7 ProX 14; Yoga 6 13; 7 14; 7 16; 9 14; Yoga Slim 7 Pro 14
• Lenovo Onsite + Accidental Damage Protection + Keep Your Drive + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• Electronic HP Care Pack Next Business Day Advanced Exchange - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet M110w, M111w
• ASUS - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 5 years - pick-up and return
• Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 7Z20CTO2WW
• AppleCare for Enterprise - Extended service agreement - parts and labour (from original purchase date of the equipment) - response time: NBD - volume
• Electronic HP Care Pack Next Business Day Advanced Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet M110w, M111w
• Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR650 V2 7Z73
• Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for Legion 7 16; Slim 7 ProX 14; Yoga 6 13; Yoga Pro 7 14; Yoga Slim 6 14; 7 Pro 14
• Lenovo Hardware Installation Services - Installation - after business hours - for P/N: 7D5RCTO1WW, 7D5RCTO2WW
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 4 years - on-site - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
• Electronic HP Care Pack Active Care Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645
• Lenovo Committed Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours
• Motorola MotoCare Accident Protection - Accidental damage coverage - parts and labour - 2 years - must be purchased within 30 days of the product purchase - for Moto G32, G62, G82
• Electronic HP Care Pack Active Care Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP t540, t640, t740
• Lenovo Premier Support - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for Lenovo ThinkSmart View
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for Elite x360, EliteBook 745 G5, 830 G10, 840 G3, 860 G10, ProBook 640 G1, 640 G2, 650 G2
• Lenovo Committed Service Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P/N: 7D5RCTO1WW
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Dell Canvas 27; Precision 3431, 3440 Small Form Factor, 3640 Tower
• Lenovo Onsite + Accidental Damage Protection + Keep Your Drive + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C1000-16T-2G-L
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 1 year - on-site - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; 50a 24; V30a-24ITL AIO
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L15 Gen 4 21H3; T14s Gen 4 21F8
• Dell Keep Your Component - Extended service agreement - component retention (for server components) - 5 years - enterprise
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years courier or carry-in warranty) - 3 years - on-site - for ThinkPad X1 Fold 16 Gen 1 21ES
• Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for medium desktop) - 1 year - pick-up and return - 9x5 - repair time: 3-7 business days - for HP 22, 24, 27; Pavilion 24, 27, 32, TG01, TP01; Pavilion Gaming TG01
• Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - pick-up and return - 9x5 - repair time: 7 days - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15v G5, 17 G5, 17 G6, Studio G5, Studio x360 G5
• Lenovo Post Warranty Premier Support Plus - Extended service agreement - parts and labour - 2 years - on-site - for 100e Chromebook Gen 4; 300e Yoga Chromebook Gen 4; V14 G4 AMN; V15; V15 G4 AMN; V15 IML
• Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Precision 3530, 3540, 3541, 3550, 3551, 3560
• Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/x warranty) - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 64X G10, 655 G10; ProBook 640 G5, 640 G8, 64X G4, 650 G5, 650 G8
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
• Lenovo Premier Support Plus with Courier/Carry-in Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Fold Gen 1 20RK, 20RL
• Ricoh Assurance Program Extended Warranty for Workgroup Product Segment - Extended service agreement - replacement - 5 years - shipment - response time: NBD - Upgrade - for fi-8150, 8170, 8250, 8270
• Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - for Elite c645 G2; ProBook 440 G10; ZBook Firefly 14 G8, 15 G8, 16 G9; ZBook Fury 15 G8, 17 G8
• Lenovo Premier Support Upgrade - Extended service agreement - parts and labour - 51 months - on-site - response time: NBD - OEM - for ThinkCentre M625q; M70q; M720q; M80q; M920q; ThinkEdge SE30
• Lenovo Post Warranty Foundation Service - Extended service agreement - parts and labour - 2 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR950 7X11, 7X12, 7X13
• Lenovo Accidental Damage Protection One - Accidental damage coverage - 3 years
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years - on-site - for ThinkStation P410; P500; P510; P520; P520c; P620
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years - on-site - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4
• Epson CoverPlus Parts Warranty Plus Lite - Extended service agreement - parts (for finisher/bridge) - 5 years - response time: 2 days - for WorkForce Enterprise WF-C20600 D4TW, WF-C20600 D4TWF, WF-C20750 D4TW, WF-C21000 D4TW
• Lenovo Post Warranty Foundation Service - Extended service agreement - parts and labour - 2 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR630 V2 7Z71
• XC8155 1Yr Rnwl Parts Only w/ Maint kit
• Lenovo Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem ST50 7Y49
• Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook x360; ZBook 16 G10, Create G7; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
• Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
• Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 3; M910z; M920z AIO; M93z; X1
• Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 630 G9, 64X G10, 655 G10, 65X G9; ProBook 630 G8, 635, 640 G8, 650 G8
• Electronic HP Care Pack Next Business Day Active Care Service w/Protect and Trace - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x2; x360; EliteBook x360
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 4; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; X13 Gen 4
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M80q Gen 3; M80s Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
• Lenovo Premier Support Upgrade - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for ThinkPad P14s Gen 1; P14s Gen 2; P15s Gen 2; P17 Gen 1; T15g Gen 1; T15g Gen 2; T15p Gen 2
• Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR645 7D2X
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 3; M80q Gen 3; ThinkCentre neo 50q Gen 4; ThinkEdge SE10; V35s-07
• Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention - Extended service agreement - parts and labour (for mobile workstation) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook x360; ZBook 16 G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c; P620
• HP 3 year Next Business Day Onsite Hardware Support for DesignJet T525-24
• Kodak Alaris Extended Warranty - extended service agreement - on-site
• 3YR Z ONECARE ESS TC75XX RNWL 3 DAY TAT COMPR COV RNWL
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4; T16 Gen 2; X13 Gen 4
• Lenovo Onsite - Extended service agreement - parts and labour - 27 months (from original purchase date of the equipment) - on-site - APOS - for ThinkPad L13 Gen 4; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4; X13 Gen 4
• Cisco Smart Net Total Care - Technical support - phone consulting - 1 year - 24x7 - for P/N: CSP-5216, CSP-5216=, CSP-5228, CSP-5228=, UCSC-C220-M5SX-RF, UCSC-C220-M5SX-WS
• Dell Upgrade from 3Y Basic Onsite to 4Y Basic Onsite - Extended service agreement - parts and labour - 1 year (4th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years courier or carry-in warranty) - 4 years - on-site - for ThinkPad P1 Gen 4 20Y4; P16 Gen 1 21D6
• Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem ST550 7X10
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years Premier Support) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; 50a 24; V30a-24ITL AIO
• Kodak Alaris On-Site Service Essential - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 8 h - for Kodak S3060f
• Kodak Alaris On-Site Service Advanced - Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h - repair time: 8 hours - for Kodak i5250
• International Foundation Service - 3Yr NBD Resp+YDYD SR650 V2 - British Council
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - for ThinkPad P1 Gen 4; P1 Gen 5; P14s Gen 2; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for EliteBook 745 G5, 820 G3, 840 G10, 840 G3, 860 G10; ProBook 640 G1, 640 G2, 650 G2
• Lenovo Committed Service Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for ThinkAgile HX3720 Appliance 7X82
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c; P620
• Lenovo Premier Support Upgrade - Extended service agreement - parts and labour - 15 months - on-site - response time: NBD - OEM - for ThinkCentre M625q 10V2; M70q 11E7; M720q 10TC; M80q 11EG; M920q 10SY; ThinkEdge SE30 11NC
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X13 Yoga Gen 4 21F2
• LFD Extended Warranty 2 Years - All Models <= 32 INCH
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Dragonfly G4; Elite x2; x360; EliteBook 1040 G10, 1040 G4, 1050 G1; EliteBook x360; x2
• Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
• Electronic HP Care Pack Active Care Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Elite Mobile Thin Client mt645 G7; Pro Mobile Thin Client mt440 G3
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 51 months - on-site - OEM - for ThinkEdge SE30 11NA, 11NB, 11NC, 11NJ; SE50 11RH, 11RJ
• Lenovo Post Warranty Premier Support Plus - Extended service agreement - parts and labour - 1 year - on-site - for 100e Chromebook Gen 4; 300e Yoga Chromebook Gen 4; V14 G4 AMN; V15; V15 G4 AMN; V15 IML
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for Dragonfly G4; Elite x2; x360; EliteBook 1040 G10, 10XX G1; EliteBook x360
• Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Dragonfly G4; Elite x360; EliteBook 1040 G10 Notebook; EliteBook x360
• Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/x warranty) - 4 years - on-site - 9x5 - response time: NBD - for Dragonfly G4; Elite x2; x360; EliteBook 1040 G10, 1040 G9; EliteBook x360
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 3 years Premier Support) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen4; M80q Gen 3; M80s Gen 3; ThinkCentre neo 50; V55t Gen 2-13
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
• Lenovo Hardware Installation Services - Installation - business hours - for ThinkSystem SR670 7Y37; SR670 V2 7Z23
• HP Wolf Protect and Trace - Theft tracking - 1 year - for EliteBook 630 G10, 640 G10, 650 G10, 860 G10; ZBook Create G7; ZBook Firefly 16 G9
• Lenovo Hardware Installation Services - Installation - business hours - for ThinkSystem DM3000H 2U12 LFF controller enclosure