Computer Warranties & Support

• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £251 to £500 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE 5510 24G PoE+ 4SFP+ HI 1-slot Switch
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad P1 (2nd Gen); P1 Gen 3; P15 Gen 1; P17 Gen 1; P43s; P53; P53s; T15g Gen 1
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - phone consulting - 3 years - 24x7
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 245 - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2751 to £3000 RRP)
• HP 3 year Critical Advantage L2 Virtual System CV2 Citrix Basic SAN 200 Users Software Services
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo 5WS7A07338
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £3001 to £4000 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930F 48G PoE+ 4SFP
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• i3300 ESS 1 Yr Out of Warranty
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 125 - consulting - 1 year - 24x7
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2501 to £2750 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE SW Data Protector Express Backup Agent Drive Expansion - phone consulting - 3 years - 24x7
• HPE Proactive Care Advanced 24x7 Software Service - Technical support - for Aruba Analytics and Location Engine - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Installation Service - Installation / configuration - 1 incident - on-site
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 12TB backup) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• SonicWALL GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 3 years - 24x7
• HPE WIN SRVR 2003 MODERNZ TIER 2 SVC
• HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite Mobile Thin Client mt645 G8; EliteBook 83X G10, 84X G10, 860 G11, 86X G10
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E805, P703, P703 PG, V652-TM
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• I3200 1yr OnSite Next Business Day
• HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 10 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £251 to £350 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB899A, BB899AR, BB899B, BB899BR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
• NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 5 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• I3250 1yr OnSite 4hr Resp 4hr Fix
• HPE 2Y PW TC ESS DL60 GEN9 SVC
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 165 - phone consulting - 1 year - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for virtual reality headset only) - 3 years - shipment - 9x5 - response time: NBD - for Reverb Copper, G2
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Chromebook from £0 to £250 RRP)
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
• Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 10; X1 Yoga Gen 8; X13 Yoga Gen 4; Z13 Gen 1; Z16 Gen 1
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
• Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: SG350-20-K9-UK, SG350-20-K9-UK-RF, SG350-20-K9-UK-WS
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - pick-up and return - for HP 21, 22, 24, 27; Desktop M01; Pavilion 24, 27, 59X; Pavilion Gaming TG01; Slim S01
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Avocent HMX 5000 - KVM / audio / USB extender - 1U
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P310 30AS, 30AT, 30AU, 30AV; P410 30B2, 30B3; P520c 30BX, 30BY
• HP 1 year Critical Advantage L1 CWDM 2-slot MUX Chassis Support
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Cisco SP Base Advance Replacement - Extended service agreement - replacement - 1 year - 8x5 - response time: NBD - for P/N: FS-VMW-10-SW-K9
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Server Edition - phone consulting - 3 years - 24x7
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £3001 to £4000 RRP)
• Hewlett Packard Enterprise HC9J9E
• HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
• Lexmark OnSite Service - Extended service agreement - labour - 2 years - on-site - response time: NBD - for Lexmark MS521dn
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £0 to £250 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1501 to £1750 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £751 to £1000 RRP)
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P8000
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Workstation Z VR Backpack G1, Z VR Backpack G2
• Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6505
• LFD Extended Warranty 2 Years - PHTC-Line 33 INCH-55 INCH
• HP ENCLOSURE CUSTOMIZATION PACKAGE
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1501 to £1750 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteBook 8470, 8770; ZBook 14, 14 G2, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
• Lenovo Depot - Extended service agreement - parts and labour - 1 year (4th year) - pick-up and return - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1001 to £1250 RRP)
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £251 to £500 RRP)
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
• Electronic HP Care Pack Next Business Day Active Care Service w/Protect and Trace - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 835 G8, 83X G9, 840, 845 G8, 845 G9, 85X G8, 86X G9; EliteBook x360
• HPE Installation & Startup Service - Installation / configuration - on-site
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Color LaserJet Pro MFP M476dn, MFP M476dw, MFP M476nw; LaserJet Pro MFP M475dn, MFP M475dw
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £501 to £750 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 620 - VIA/VPN users - phone consulting - 3 years - 24x7 - response time: 2 h
• NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Networks Software Group 165
• NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
• AppleCare+ for Headphones - AirPods Max
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £251 to £500 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-MLXE-4-MR2-X-AC
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2751 to £3000 RRP)
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9449A#ACD, J9449AR#ABB
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-L510U, EB-L520U, EB-L530U
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H81A, Q8H86A, Q8J30A, Q8J30AR
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 20X, 25X, 57XX, 68XX, 6951, 7000 E809; Officejet Pro 69XX, 77XX, 87XX, 90XX
• Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (1st Gen); X131; X140; ThinkPad Yoga 11e (1st Gen)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
• Hewlett Packard Enterprise CarePack for IT Service Mngt trng IT course
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 4 cores - phone consulting - 3 years - 24x7
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
• HPE Installation Service - Installation / configuration - on-site - for P/N: Q6Q62AR
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 651 - VIA/VPN users - phone consulting - 4 years - 24x7 - response time: 2 h
• Hewlett Packard Enterprise HN4K9E
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
• HPE - Extended service agreement - maintenance - 3 years - on-site
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £751 to £1000 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £0 to £250 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A-WA2110 Single Radio Access Point
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2501 to £2750 RRP)
• Elo Extended Warranty - Extended service agreement - parts and labour - 4 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
• Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BladeCenter HX5 7872, 7873; System x3550 7978; x3620 M3 7376; x3630 M3 7377
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
• Sony PrimeSupport Elite - Extended service agreement - parts and labour - 5 years - pick-up and return
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Ultrium 3000, sb1760c
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 32 cores - phone consulting - 1 year - 24x7
• Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
• HP3YCRITADVL3 CWDM 2SLOT MUX CHASSIS
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - 3 servers - consulting - 3 years - 9x5
• SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 4600, 4600 High Availability, 4600 TotalSecure
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for mobile workstations) - 1 year - on-site - 9x5 - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
• SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 2 years - 8x5
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Installation Service - Installation / configuration - on-site - for StorageWorks Disk System 2300
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q7M86A
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7030 Controller - VIA/VPN users - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 2 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 7Y79CTO1WW
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2501 to £2750 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
• Lenovo Premier Support Upgrade Extended service agreement parts and labour (for system with 3 years Premier Support) 5 years (from original purchase date of the equipment)
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year
• Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for OptiPlex 7410 All In One
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £501 to £750 RRP)
• Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 3 years - shipment - response time: 24 h
• i3400 PREM 1yr Out of Warranty
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £4001 to £5000 RRP)
• I4200 1y OnSite 8hr Resp 8hr Fix
• HPE Installation Service - Installation / configuration - for ProLiant DL325 Gen10 Entry
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Chromebook from £0 to £250 RRP)
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
• HPE Installation & Startup Service - Installation / configuration - for VMware vSphere Essentials - OEM
• Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
• HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• INSIGHT PRO 1 SINGLE 1 YEAR
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Avocent LongView LV3000 - Video/audio/USB extender - up to 300 m
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
• Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 5 years - 24x7
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Installation Service - Installation / configuration - on-site - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-371, P21449-AA1, P21449R-001
• Sony PrimeSupport - Extended service agreement - replacement - 2 years (4th/5th year) - for Sony FW-55BZ40H
• 1U RACK MOUNT KIT FOR ACS8000/ACS9000 - Black
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for 3/3/3 warranty) - 1 year - on-site - response time: NBD - for RP2 Retail System 2000, 2020, 2030
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740-48-R
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
• Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
• Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• MS EHS PLUS SRFC LT GO GB 2Y PUR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HP WARRANTY PAVILION 99
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
• Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B610
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Avocent AutoView AV3108 - KVM switch - 8 ports - rack-mountable
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Advanced Pack - phone consulting - 1 year - 24x7
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6500B, SN6500B 16Gb
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP OpenView Storage Mirroring - 5 virtual systems
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Hewlett Packard Enterprise HL7J3E
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1001 to £1250 RRP)
• Avocent ACS8008SDC-400
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
• HP TIPPINGPOINT 1 DAY DEPLOYMENT SVC
• Lenovo Technician Installed Parts + YourDrive YourData - Installation - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400z; ThinkCentre M700z; M73z; M800z; M810z; M820z; ThinkSmart Hub 500
• HP 5Y ADD10 CRITICALADVANTAGE CREDIT
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Onsite - Extended service agreement - parts and labour - 6 months - on-site - for S500; ThinkCentre Edge 63; ThinkCentre M53; M700; M73; M800; M83; M900; M93; X1
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
• HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Enhanced - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - for ProDesk 400 G2, 400 G3, 400 G5, 400 G6, 40X G4; ProOne 400 G3, 400 G4, 440 G4, 440 G5
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for IdeaPad D330-10; IdeaPad Miix 320-10; 510-12; Miix 520-12; 630-12Q35; YOGA Book ZA0W
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Plus Next Business Day Exchange Service - Extended service agreement - advance hardware replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet M209dwe, MFP M139we, MFP M140we
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 2; M910z; M920z AIO; M93z; X1
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
• HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: AQ233BR#AC3, AQ233BR#AC4, JG406A#AC3, JG406A#AC4, JG406AR#ABA, JG411A#AC3, JG411A#AC4
• Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra ET50, ET55
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Print At Your Service Next Business Day Post Warranty - Extended service agreement (renewal) - parts - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C9800-L-C-K9
• HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
• TS Electronic Warranty Upgrade from a 1 Year Depot to a 1 Year Onsite Next Business Day
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme (2nd Gen); X1 Titanium Yoga Gen 1; X1 Yoga Gen 6
• Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 5 business days
• Zyxel ConfigService Firewall - Configuration - 6 months
• I5650 1 Year OnSite 4 Hour Resp 4 Hour Fix
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Microsoft SQL Online Backup - 1 licence
• I5250S 3 Year OnSite Next Business Day
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 7 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure; ProLiant BL460c Gen8
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• WWAN Card 4G Lat. E5270/E5570 M.2 Card DW5811E LTE/HSPA+
• Hewlett Packard Enterprise HB3W9E
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
• HPE INTEGRITY SIMPLE SERVICE
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
• HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 635, 640 G1, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Software Support - Technical support - for Zerto Virtual Replication - 1 server - ESD - 1 year
• HPE Installation Service - Installation - for ProLiant MicroServer Gen10, MicroServer Gen8 Base Starter Kit
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL160 Gen10
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Standard Software Platform - 50 nodes - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 4 years (from original purchase date of the equipment) - shipment - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M480f
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• i3200 ESS 1 Yr Out of Warranty
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• SonicWALL GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 25 additional nodes - phone consulting - 3 years - 24x7
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce DS-70000, DS-70000N
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• QNAP Extended Warranty Brown Label - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 1 year - for HP t240, t310 G2, t530, t628, t630, t740; Mobile Thin Client mt21; MultiSeat t200
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P14s Gen 2; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• 1 Year AUR Next Business Day for S2050
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site
• Electronic HP Care Pack Return to Depot - Extended service agreement - 4 years - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7205 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - for Surface Laptop, Laptop 2, Laptop 3, Laptop 4
• NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 1 year - 24x7
• HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: Q2P72AR, Q2P72B, Q2P73B, Q2P74AR, Q2P74B, Q2P75AR, Q2P75B
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL25p G2
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G5, 850 G6; EliteBook x360
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
• HP Applied Network Consulting and Integration Service 8-hour offsite
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL836A, JQ074A, JQ074AR, JQ076A, JQ076AR
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 10 servers
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
• Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Chromebook C340-15; S340-14 Touch; IdeaPad 3 14ITL05; 3 15; 3 15ITL05; 5 14ALC05; S145-15
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL385p Gen8 Storage
• Honeywell Edge Services Battery Replacement Service - Battery replacement - replacement - 5 years - for Dolphin CK65
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 3; M910z; M920z AIO; M93z; X1
• HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Return to Depot - Extended service agreement - parts and labour - 2 years - carry-in - for Pro 408 G1, 610 G1; Pro Slate 10; Pro Tablet 10, 408 G1, 608 G1; TX1 POS Solution
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Installation & Startup Service - Installation / configuration - on-site
• AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for MacBook Pro (14.2 in, 14.2 in)
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F23A, Q2F23AR, Q2F24A, Q2F24A#ABY, Q2F24AR, R0P75A, R0P76A, R0P82AR, R3B06A
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 2 years
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 125 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HP 1 year Critical Advantage L3 Virtual System CV2 Citrix Basic SAN 200 Users Software Services
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
• Acer AcerAdvantage - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• I2900 3y On-Site 4 hr resp 4hr fix
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• i3250 PREM 1yr Out of Warranty
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour (for HP ProLiant DL380G5 x64 SAN Storage Server) - 3 years - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN director SAN director 2/128 power pack
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL385p Gen8 Storage
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Vostro 15 3510, 15 7510, 16 56XX, 3400, 35XX, 5301, 54XX, 55XX, 5625
• HP ASSESSMENT FOR SANS SVC
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE StorageWorks DP Express Network Server Backup Agent - competitive upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Iiyama VisionCare - Extended service agreement - 5 years
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack - Extended service agreement - 2 years - for HP 200 G4, 260 G4; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 10 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Chromebook from £251 to £500 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ264A
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Brother Support Pack - Extended service agreement - parts and labour - 2 years - for Brother DCP-8060, 8065, HL-5270, 5280, MFC-7225, 8460, 8860, 8870, 9070, 9160, 9180
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
• HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Hewlett Packard Enterprise HG0F1E
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
• HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• 13400 1yr Out of Warranty - 8+8
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 3 15; 3 15ITL05; 3 Chrome 14M836; 5 14ALC05; IdeaPad Slim 3 14; 3 15; 3 16
• HPE - Extended service agreement - maintenance - 3 years - on-site
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• i3300 PREM 1yr Out of Warranty
• Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M15, MFP M26, MFP M28
• HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 1-2 sockets with unlimited virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Pro x2; ProBook 635 Aero G7, 635 Aero G8, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 1 server
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1548, N1548P
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• AppleCare for Enterprise - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - Tier 1+ - for iPad mini (6th generation)
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Networks Software Group 105
• ASUS - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 5 years - pick-up and return
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• I4200 3y OnSite 8hr Resp 8hr Fix
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1751 to £2000 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• Eaton Easy Battery+ - Battery replacement
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks Data Protector Express Network Server Backup Agent
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G4; Workstation Z620, Z640, Z8 G4, Z820
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H41A
• I4850 1 Year OnSite 8 Hour Resp 8 Hour Fix
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• I3450 1y OnSite 4hr Resp 4hr Fix
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement (renewal) - parts and labour (for CPU only) - 1 year - on-site - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z4 G4, Z6 G4, Z8 G4
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2501 to £2750 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for HP 205 G4; Elite Slice G2; EliteDesk 800 G6; EliteOne 800 G6; ProDesk 40X G6, 600 G6
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Eaton Warranty Advance - Extended service agreement - inspection (for UPS 200 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 93PM
• HPE Standard Asset Tag Service - Extended service agreement
• Kodak Alaris Care Kit On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h - repair time: 8 hours - for Kodak i3450
• HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380, DL380 G2
• Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Installation & Startup Service - Installation / configuration
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control suite for Microsoft System Center - upgrade from HP Integrated Lights-Out (iLO) Advanced Pack - consulting - 5 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Guest - 100 endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Lenovo e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £251 to £500 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7240 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Network Configuration and Integration Service - Configuration - 1 day - on-site - business hours - 2 days minimum
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2001 to £2250 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaCentre A540-24; IdeaCentre AIO 3 22; 3 22ADA05; 3 24; 3 27; 5 24; 5 27; Yoga AIO 7 27
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• Hewlett Packard Enterprise HP7J8E
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2001 to £2250 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1251 to £1500 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 2 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Select Pack - 8 servers - phone consulting - 3 years - 24x7
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 G7
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 160 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC026A, BC026AR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Print At Your Service Next Business Day Post Warranty - Extended service agreement (renewal) - parts - 1 year - shipment - 9x5 - response time: NBD - for PageWide Pro 452dn, 452dw, 552dw
• HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
• Lenovo Premier Support Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P340; P350
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• i3400 PREM 3Yr Out of Warranty
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £0 to £250 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support
• Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox C235, C235/DNI, C235V_DNIUK
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4500-24-PoE
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ353A, JZ354A, JZ355A, JZ356A, JZ356AR, JZ357A, JZ357AR
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/1 warranty) - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G6; ProOne 440 G9
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £251 to £500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £501 to £750 RRP)
• Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• Allied Telesis Net.Cover Standard Warranty Extension - Extended service agreement - replacement - 1 year - for P/N: AT-x510-28GPX
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £501 to £750 RRP)
• HPE Standard Delivery Service - Extended service agreement - delivery - on-site
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1251 to £1500 RRP)
• SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 5 additional nodes - phone consulting - 3 years - 24x7
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - for Zebra WT6000 Wearable Computer
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
• HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack - phone consulting - 4 years - 24x7
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour ( for switch with 8 ports ) - 2 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - for EliteBook 735 G5, 830 G5, 840 G6, 850 G5, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• Electronic HP Care Pack Next Business Day Solution Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G10, 16 G9, ZBook Fury 15 G8, 16 G9, 17 G8
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HP Care Pack Total Education - pre-purchasing training funds unit
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for EliteBook 84XX, 85XX; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £5001 to £6000 RRP)
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7350, 7390, 7400, 7410, 7420, 7450, 7490
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A, JL579A#ABA, JL579A#ABB, JL579A#AC4
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Yoga Gen 6; X1 Yoga Gen 7; X13 Yoga Gen 2
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Hewlett Packard Enterprise PER CORE LIC 8 SCKT & LRG IPF S
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P8000
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2501 to £2750 RRP)
• Hewlett Packard Enterprise HR5B9E
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
• 4 Year 9 x 5 Support
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2501 to £2750 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £751 to £1000 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2501 to £2750 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ508A
• HPE Software Technical Support - Technical support - for HPE SW Data Protector Express Backup Agent Drive Expansion - phone consulting - 3 years - 9x5
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9643A#ABB, J9643AR#ABH
• D-Link Assist Silver Category B - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
• Extreme Networks ExtremeWorks 4 Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £751 to £1000 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HP Analytics Proactive Management Enhanced Service Subscription licence (1 year) + 1 Year Enhanced Service 1 device hosted ESD DAAS agreement required Win, Android, iOS
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1501 to £1750 RRP)
• SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 5 additional nodes - phone consulting - 1 year - 24x7
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP MSM422 Dual Radio Access point
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £751 to £1000 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Installation & Startup Service - Installation / configuration - for Aruba Virtual Mobility Controller - for P/N: JW654AR, JW681AR, JW834AR, JW837AR, JW838AR, JY850A, JY851A, JY852A, JY853A, JY854A
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 280 G1, 280 G2, 290 G1, 290 G2; Pro 3500, 3500 G2; ProDesk 400 G3, 400 G4
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5G PoE+
• Avocent ACS8032MDDC-400
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• i2900 ADV 1Yr, Out of Warranty
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M625; M70; M715q (2nd Gen); M71X; M72X; M75; M75n IoT; M75s Gen 2; M75t Gen 2
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HP3N8E
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
• Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N9K-C93120TX, N9K-C93120TX=, N9K-C93120TX-RF, N9K-C93120TX-WS
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Insight Control - 16 servers
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2501 to £2750 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £3001 to £3250 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M820z AIO; M920z AIO; X1; V330-20ICB AIO; V410; V530-22ICB AIO; V530-24ICB AIO
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - repair time: 4 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £0 to £250 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ508A
• I3500 3y OnSite 8hr Resp 8hr Fix
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1001 to £1250 RRP)
• 1 Year extended warraty - up to 53" screen
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
• HPE PLATFORM ADVISORY WORKSHOP L2
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9423A#ABB
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for Aruba 2530; HP E2520, Switch 2510G-24, Switch 2510G-48; HPE 25XX, 2610, E2520, V10
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks Scalable File Share 20
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks P2000 Snapshot 512 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 3 servers - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Modular Smart Array 1500 cs
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days - for Skorpio X4
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Backup Server - 1 additional drive
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X1000, BRC-X1000/1, BRC-X1000/WPW
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3; ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• i3400 ADV 3 Yr Out of Warranty
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q7M86A
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 1000+ seats
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2501 to £2750 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
• HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 notebook - DaaS Standard - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support - for HP 240 G7, 250 G6, 250 G7, 255 G7; x2 210 G2
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52PS
• 0U Rack Mount Kit for ACS8000/ACS9000 - Black
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £4001 to £5000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - 10TB capacity, 500 IP packs - phone consulting - 4 years - 24x7
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1501 to £1750 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P350
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL160 Gen8, DL165 G7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Dynamics - VSE with HPE Insight Control Environment - 16 servers - phone consulting - 3 years - 24x7
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Guest - 100 endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £501 to £750 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9389AR#ABB, J9523AR
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• • Predictable budgets
    A single, upfront investment allows accurate prediction of yearly system repair costs.
  • Significant savings
    Accidental Damage Protection saves you significantly relative to the cost of repair or new system. Users typically save between 28% - 80% depending on machine and repair.
  • Quality assurance
    ADP is performed by Lenovo-Trained technicians, using Lenovo-Qualified parts, reducing the need for re-repair.
  • Comprehensive repairs
    Lenovo's comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - upgrade licence - 4-50 TB capacity - phone consulting - 4 years - 9x5
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Installation Service - Installation - for P/N: R3R72A, R3R72B
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Power Pack Software - 1 switch - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM6040 MFP
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £501 to £750 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £251 to £500 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
• Lenovo Tech Install CRU - Installation - 4 years - on-site - for S400; ThinkCentre M700; M800; M810; M820z AIO; ThinkSmart Hub 500; V510; V540-24IWL AIO
• HP 3y NBD Onsite CLJ Pro MFP 430x SVC,Color LaserJet Pro MFP 430x,3 years of hardware support. Next business day onsite response. 8am-5pm, Std bus days excluding HP holidays.
• 3 Year Critical Advantage L2 VSCV2CTXEXTDAS1800U Software Service
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £501 to £750 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B69B, Q8B69BR
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; x2
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - ESD - software only - parts and labour - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for Pro x2; ProBook 630 G8, 635, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 65X G2, 65X G3
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Clustering Gateway - phone consulting - 3 years - 24x7 - response time: 2 h
• 3 Years Lite Return Warranty Extension for screens up to 43"
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P9000, SC-P9000V
• Dynabook 3 Year Warranty Extension with Hard Drive Retention
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Virtual Infrastructure - 1 host - phone consulting - 3 years - 24x7
• Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Scalar i2000, i6000
• HP STARTUP SUPERDOME 2 SERVICE SVCS .
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13b - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• SonicWall SuperMassive 9400 - Advanced Edition - security appliance - 10GbE - 1U - SonicWALL Secure Upgrade Plus Program (3 years option) - rack-mountable
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1501 to £1750 RRP)
• Dell Upgrade from 3Y Basic Onsite to 4Y Basic Onsite - Extended service agreement - parts and labour - 1 year (4th year) - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1251 to £1500 RRP)
• Dell Upgrade from 2Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 3 years (3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Analytics and Location Engine - 1 access point - ESD - minimum 50 licences purchase - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1251 to £1500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £5001 to £6000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £0 to £250 RRP)
• Hewlett Packard Enterprise HP3B6E
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
• I5250S 1 Year OnSite Next Business Day
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB914A, BB914A#B8X, BB914AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1251 to £1500 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks Edge switch 2/24
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
• Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• QSAN Bronze Warranty 8-12 bay Rackmount - 9am-5pm NBD (5 Year)
• HPE 24x7 Software Proactive Care Service - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years 9x5 Support - 4 TB capacity, 3 licences - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1251 to £1500 RRP)
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
• HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• SonicWall SuperMassive 9400 - Advanced - security appliance - 10GbE - 1U - SonicWALL Secure Upgrade Plus Program (2 years option) - rack-mountable
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• (1) Year Advantage Prime Service Plan for (1) InfraStruXure InRow RP Chilled Water
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Eaton Warranty Advance - Extended service agreement - inspection (for UPS 12 / 15 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155, 9155 Model 12, 9155 Model 15
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £751 to £1000 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
  
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2001 to £2250 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 13b - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1751 to £2000 RRP)
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16150, ET-5800
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment - response time: 24 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8D07A
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-28GPX-30, AT-X530L-28GPX-50
• HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-24G-PoE yl Switch
• Hewlett Packard Enterprise HJ0B3E
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• I2900 3y On-Site 8 hr resp 8hr fix
• HPE Base Hardware Integration High Density - Factory integration
• Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks MSL8096
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 3 years - 24x7
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - business hours - response time: NBD - for ZBook Create G7, Studio G10; ZBook Firefly 16 G10, 16 G9; ZBook Fury 16 G10, 16 G9, 17 G8
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for Linux - 16 servers - phone consulting - 4 years - 24x7
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q86A, K2Q86AR
• Hewlett Packard Enterprise H9NW3E
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for Brocade 300
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £3001 to £4000 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; X12 Detachable
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• NETGEAR ProSupport OnCall 24x7 Category S2 - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £251 to £350 RRP)
• Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/ZM, B615V_X, B615V_XL, B615V_XLM, B615V_XM
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £501 to £750 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B235, B235V_DNIUK
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG510A, JG510A#ABB, JG510A#ABH, JG510A#B8X, JG510AR, JG510AR#ABH, JH038A, JH038AR
• Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 8x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £3001 to £4000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2001 to £2250 RRP)
• Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 6510
• AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for MacBook Pro (Late 2020)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Yoga 5G 14Q8CX05; 7 14; Yoga Slim 7 Pro 14ACH5 O; 7 Pro 14ACH5 OD; 7 Pro 14IHU5 O
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2501 to £2750 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GP-30, AT-X220-52GP-50
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Hewlett Packard Enterprise HR4C2E
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; M820z AIO; ThinkCentre neo 30a 27 Gen 4
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A
• HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 1 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4200-24G Switch
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• INSIGHT PRO 50 PACK 3 YEAR
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2001 to £2250 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: DDM45-CR10-002A
• AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
• Avocent LongView LV4000 - Video/audio/USB extender - up to 50 m
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
• NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync P553, P553 PG, V423-TM, V463-TM, X464UNV-2, X552S, X552S PG
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ508A
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £251 to £350 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £501 to £750 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1751 to £2000 RRP)
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 140 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 4-hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - 8 servers - phone consulting - 5 years - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreEasy 1650 Expanded Storage
• Lenovo's 3-year Sealed Battery Warranty is available in conjunction with a purchased extension or base 3-year system warranty. The extended battery warranty is available with depot or onsite service and offers a one-time replacement in the event a covered battery fails to meet minimum performance standards.
  
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Pro (Mid 2017)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £501 to £750 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• NEC - Extended service agreement
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £3001 to £4000 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
• AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - on-site - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Chromebook from £0 to £250 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE StoreVirtual VSA Software - Capacity Upgrade - 10 - 50 TB capacity - phone consulting - 4 years - 24x7
• SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7220 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH395AR
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - response time: next day - for Elite x360; EliteBook 745 G5, 755 G5, 865 G9; ProBook 640 G1, 640 G2, 650 G2, 65X G1
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE StoreVirtual VSA Software - 10TB capacity - phone consulting - 5 years - 24x7
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
• 5yr Care pack upto 43 screen
• Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for PowerEdge R230, R430
• Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740T-56-1G-R
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Pro MFP M375nw
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• Hewlett Packard Enterprise HP9S7E
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3200 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL261A#ABB
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; Workstation Z VR Backpack G2; ZBook 17 G6
• Dell Basic Onsite - 5 Year Upgrade - Warranty - On-site - Maintenance - Labour
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL380 G6 Package Cluster
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HP DL 1U-2U SERVER BULK PACKAGE
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• AppleCare for Enterprise for MacBook Air (M2) 36 months Tier 1+
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1251 to £1500 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £501 to £750 RRP)
• Elo Extended Warranty - Extended service agreement - parts and labour - 3 years - repair time: 14 days - for Backpack 3.0
• HP Care Pack Pick-Up and Return Service - Extended service agreement - 3 years - pick-up and return - for OMEN by HP 15; HP 14, 15, 17; ENVY 13, 14, 15, 17; ENVY x360; Pavilion 13, 15
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 620 - VIA/VPN users - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• EPACK 1YR PW FC 24X7 BL460C GENSVCS F/ DEDICATED SERVER/STORAGE/NETW
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP 3100-8-PoE v2 EI Switch
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 3 servers
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £0 to £250 RRP)
• HP 3Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z238; ZCentral 4R
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 200 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers - phone consulting - 1 year - 24x7 - response time: 2 h
• Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H900
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 64 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• EPACK 3YR FC NBD MSA 2050TORA SVCS F/ DEDICATED SERVER/STORAGE/NETW
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
• HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 256 cores - phone consulting - 3 years - 24x7
• Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL365 G5
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HPE 3500-48 Switch, 3500-48G-PoE yl Switch, 3500-48G-PoE+ yl Switch, 3500-48-PoE Switch
• AppleCare+ - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for iPhone 12 mini
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1001 to £1250 RRP)
• Eaton Warranty Advance - Extended service agreement - inspection (for UPS 100 / 120 / 160 kVA) - 3 years (1st and 2nd year) - on-site
• HPE Installation Service - Extended service agreement - parts and labour - on-site
• i3450 ESS 1 Yr Out of Warranty
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
• SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
• HPE Installation and Startup - Installation / configuration - for HPE Serviceguard for Linux
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad P40 Yoga; P50s; P51; P51s; P52s; X1 Carbon; X1 Extreme; X1 Tablet; X1 Yoga; X380 Yoga; ThinkPad Yoga 20C0, 20CD; ThinkPad Yoga 12; 14; 15; 260; 370; 460
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE Networks Software Group 150 - phone consulting - 1 year - 9x5
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1751 to £2000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
• Logitech 994-000147
• HP SECURITY QUICK ASSESSMENT SERVICE
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Modular Smart Array P2000 G3
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Server Edition - 1 host - phone consulting - 3 years - 24x7
• HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1751 to £2000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL370 G6 Special Server
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: 437504-B22R
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HP FCTRY EXPRESS SOLUTION PACKSVCS PACKAGE 5 SVC
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Power Manager - phone consulting - 5 years - 24x7
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P17 Gen 1; X1 Extreme (2nd Gen); X1 Extreme Gen 3; X1 Nano Gen 1; X1 Yoga Gen 5
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Eaton Easy Battery+ - Battery replacement
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks Power Pack Software Bundle - upgrade licence - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• 1 Year Critical Advantage L1 VSCV2CTXBASDAS200U Software Service
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 32 cores - phone consulting - 3 years - 24x7
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU626A, QU626AR
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £251 to £350 RRP)
• HPE Installation Service - Installation - for HPE Recovery CD Design
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for StorageWorks 1000i Virtual Library System
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• WD Hardware Support Advanced Replacement Service - Extended service agreement - advance hardware replacement - 5 years - shipment - must be purchased simultaneously with the product - for P/N: 1ES0111
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £3001 to £3250 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 5 - phone consulting - 4 years - 24x7 - response time: 2 h
• Lenovo Committed Service Post Warranty Technician Installed Parts - Installation - 1 year - on-site - 24x7 - repair time: 6 hours - for System x3550 M5 8869
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 10 - phone consulting - 1 year - 24x7
• AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 5 years - on-site
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise H9RY9E
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9064A#ACD, J9064A#ACE
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Chromebook from £251 to £500 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £751 to £1000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8697A#ACE, J8699A#ACC, J9447A#ABB, J9447A#ACC, J9447A#ACD, J9447A#ACE, J9447AR#ABB
• HGST Hardware Support Advanced Replacement Service - Extended service agreement - replacement - shipment
• Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H800, BRC-H800/1, BRC-H800/WPW
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £0 to £250 RRP)
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HC7G9E
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 42TB storage array 1.2TB cache) - 1 year - shipment - 24x7 - response time: 4 h - for P/N: Q8B49A
• HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Sony PrimeSupport On-Demand - Extended service agreement - customisation - 1 day - on-site
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks P2000 Snapshot 512 - 1 licence
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Advanced Support Access - Extended service agreement - on-site
• Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Flex Pro-13; IdeaPad 5 14IIL05; 5 15; 5 Pro 16; IdeaPad Flex 5 15ITL05; Legion 5 15; 5 17
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G6, 805 G8; EliteOne 800 G6; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
• HPE Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - 50 TB capacity, 300 packs - phone consulting - 4 years - 9x5
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 2 - phone consulting - 1 year - 24x7
• HPE Server Customization Package - Installation / configuration
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• EPACK 1YR PW FC NBD BL460C GEN9SVCS F/ DEDICATED SERVER/STORAGE/NETW
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - repair time: 2 business days
• HPE Installation & Startup Service - Installation / configuration
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HP Analytics Proactive Management Enhanced Service Subscription licence (5 years) + 5 Years Enhanced Service 1 device hosted ESD DAAS agreement required Win, Android, iOS
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring NAS Edition - 1 host - phone consulting - 3 years - 24x7
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £251 to £500 RRP)
• Datamax-O'Neil - 203 dpi - printhead - for H-Class H-6210, H-6212X
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £4001 to £5000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £3001 to £3250 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1251 to £1500 RRP)
• I4200 1y OnSite 4hr Resp 4hr Fix
• Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 4 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2251 to £2500 RRP)
• Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: NBD - for P/N: DDM46-CR01-012A
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• HPE Next Day Exchange Hardware Support - Extended service agreement (renewal) - replacement - 1 year - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2001 to £2250 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2751 to £3000 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2, Enterprise Flow 7000 s3
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks MSL8096
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
• Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• NETGEAR ProSupport OnCall 24x7 - Technical support - phone consulting - 5 years - 24x7
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
• SNTC 24X7X4 Catalyst 9300 24 port mGig and UPOE Net
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• Hewlett Packard Enterprise HM1B2E
• HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
• HPE Installation & Startup Service - Installation / configuration - for HPE Intelligent Management Center
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Chromebook from £0 to £250 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £5001 to £6000 RRP)
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 4 years (from original purchase date of the equipment) - shipment - response time: NBD - for Surface Laptop, Laptop 2, Laptop 3, Laptop 4
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1751 to £2000 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £4001 to £5000 RRP)
• HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £0 to £250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Chromebook from £251 to £500 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1001 to £1250 RRP)
• SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 2 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M75s Gen 2; M75t Gen 2; M80; V50s-07; V50t Gen 2 13; V55t-15
• HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 4 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE VPN Access Service - Installation / configuration
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £3001 to £4000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £501 to £750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - on-site - response time: NBD - for PageWide MFP 377dw
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 1 server - phone consulting - 5 years - 24x7
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Sony Equipment Exchange Service - Extended service agreement - replacement - 1 year - shipment - for Sony UBP-X1100ES
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• APC Extended Warranty (Renewal or High Volume) - Extended service agreement (for 1 accessory) - 1 year - for P/N: GVX1250K1500HS, PDPMIB1N-40, PDPMIB2N-20, PDPPDU-40, PDPUPS1N-40, PDPUPS2N-20
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Power Manager - phone consulting - 4 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1751 to £2000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ509A
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5412, 5412-92, 5412-96; HP Switch 5412, Switch 5412zl-96
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Installation & Startup Service - Installation / configuration - business hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G10; Pro x360; ProBook 44X G10, 455r G6, 45X G10, 45X G6, 45X G8, 45X G9, 470 G5
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Chromebook from £251 to £500 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1+3 Years Extended warranty for Education (Laptop from £501 to £1000 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2251 to £2500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2001 to £2250 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
• Kodak Alaris On-Site Service Essential - Extended service agreement - parts and labour - 3 years - on-site - for Kodak I3500
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE 24x7 Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - Capacity Upgrade - 50 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B82B, Q8D14B, Q8J28A, Q8J28AR
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage One Basic I/O Connectivity Base; EngageGo Base Jacket
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AW576A#ABB
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 4X; QLogic IB 4X
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4500-24-PoE
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Chromebook from £0 to £250 RRP)
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Premium License ) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8993A#ABB
• IBM System x Lab Services - Technical support - consulting - 1 day - on-site
• IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: 4 h - for P/N: 7309BAX
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - upgrade licence - 4-10 TB capacity - phone consulting - 4 years - 9x5
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Direct Backup Gateway - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
• Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £0 to £250 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce ES-580W
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2501 to £2750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, Z24f G3, Z24u G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
• Hewlett Packard Enterprise HP3M7E
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11.52TB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B64B, Q8B64BR, Q8C28B, Q8C50B, Q8D01B
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JH321AR
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 1 year - on-site - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; IdeaPad Gaming 3 15
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL4048; StorageWorks MSL4048; StoreEver MSL4048, MSL4048 LTO-5
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £3001 to £4000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, Studio x360 G5
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
• HPE Installation & Startup Service - Installation / configuration - on-site - for StorageWorks Modular Smart Array P2000 G3
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• 2 Year Warranty Extension Parts and labour to an existing manufacturer's warranty (starts when manufacturer's warranty ends)for AV Up To 2000GBP
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
• I5250S 1 Year OnSite 4 Hour Resp 4 Hour Fix
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 130 - consulting - 1 year - 24x7
• AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for Mac mini
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £351 to £500 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £251 to £500 RRP)
• Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Security Software Bundle - 1 access point - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £751 to £1000 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from Basic
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks P2000 Remote Snap - 1 disk array - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - for HPE Networks Software Group 1
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7030 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £3001 to £3250 RRP)
• HP Analytics Proactive Management Enhanced Service Subscription licence (4 Years) + 4 Years Enhanced Service 1 device hosted ESD DAAS agreement required Win, Android, iOS
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £751 to £1000 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P340; P348; P350; P360
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JF242A#ABB
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• D-Link Assist Silver Category C - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1001 to £1250 RRP)
• i4250 ESS 1 Yr Out of Warranty
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 1 year - 24x7 - response time: 2 h
• Epson CP05RTBSHA34
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• INSIGHT PRO 50 PACK 1 YEAR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £0 to £250 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £3001 to £3250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £751 to £1000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2751 to £3000 RRP)
• i4250 PREM 1yr Out of Warranty
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2751 to £3000 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE 24x7 Software Proactive Care Service - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years 9x5 Support - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £251 to £500 RRP)
• Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 175 - phone consulting - 1 year - 24x7 - response time: 2 h
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: J9855A#AC4, J9855A#B2C
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Secure Path for Windows Workgroup Edition ( v. 4.0c ) - consulting - 3 years - 24x7
• TADL Assist Warranty Extension - Extended service agreement
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £4001 to £5000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Standard Delivery Service - Extended service agreement - delivery - on-site
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server
• HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £251 to £500 RRP)
• Hewlett Packard Enterprise H6SV4E
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 64
• HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Motorola MotoCare Accident Protection - Accidental damage coverage - parts and labour - 2 years - must be purchased within 30 days of the product purchase - for Moto G32, G62, G82
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW027AR#ACJ, Q1523BR#AB2, Q1523BR#ABG, Q1523BR#ABU, Q1523BR#ACE, Q1523BR#ACJ
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.)
• Hewlett Packard Enterprise HY5M5E
• HPE Installation & Startup Service - Installation - 1 incident
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 150, 200, 250, 7000 E809, 7110, 75XX, 7612, 8040; Officejet Pro 8500 A909, 8740
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Hewlett Packard Enterprise HR4C4E
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
• Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Installation & Startup Service - Installation / configuration - on-site
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Eaton Easy Battery+ - Battery replacement
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
• Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#ABB
• Lenovo Keep Your Drive - Extended service agreement - 5 years - for ThinkStation P700; P710; P720; P900; P910; P920
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HG6E6E
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 634969-B21, 634969R-B21, 634977-B21, 634977R-B21, 699045-B21, 699047-B21, 708931-B21
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HP Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - for HP t240, t310 G2, t420, t430, t530, t540, t628, t630, t640, t730, t740; Quad-Display t310
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 630 G9, 640 G9, 65X G9; ProBook 630 G8, 630 G9, 635, 640 G5, 650 G8, 650 G9
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4; T16 Gen 2; X13 Gen 4
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Hewlett Packard Enterprise HC3V0E
• Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - NPOS - for Precision 5530 2-in-1
• Avocent LongView LV3000 - Video/audio/USB extender - up to 300 m
• Lenovo Tech Install CRU Add On - Installation - 2 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
• HPE WIN SRVR 2003 MODERNZ TIER 1
• Sony PrimeSupport Elite - Extended service agreement - replacement (for laser P projectors) - 5 years - shipment - response time: 24 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
  
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD375A#AC4, JD375A#ACD, JD375AR#ABA, JD375AR#ABB, JD376A#ACD, JD376A#ACE, JD376AR#ABB
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £3001 to £4000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1751 to £2000 RRP)
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £0 to £250 RRP)
• HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G5, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 650 G8, 65X G3
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• I3200 3yr OnSite 8hr Resp 8hr Fix
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ262A
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
• Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 5 Pro 16; IdeaPad Pro 5 16; IdeaPad Slim 5 14; Legion 5 15; 5 17; Legion Pro 5 16
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE Foundation Care Next Business Day Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - business hours - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• D-Link Assist Warranty Extension Category B - Extended service agreement - parts and labour - 3 years - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
• Zyxel ConfigService Wireless Controller - Configuration - 6 months
• HP Care Pack - Extended service agreement - 9x5
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Power Pack Software Bundle - phone consulting - 3 years - 24x7
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Lenovo Accidental Damage Protection Add On - Accidental damage coverage - 4 years - for ThinkPad P14s Gen 3; P15v Gen 3; P16s Gen 1; P16s Gen 2; P16v Gen 1; T15p Gen 3
• Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; L15 Gen 3; T14 Gen 3; T14s Gen 3; T14s Gen 4; T15 Gen 2
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Software Technical Support - Technical support - for HPE integrated Citrix XenServer Platinum Edition - 1 server - upgrade from Enterprise - phone consulting - 3 years - 9x5
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £751 to £1000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
• Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 300
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13b - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dh, M506dn, M506n, M506x
• HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
• AudioCodes DVS-IPP_S3/YR - 3 Year 9 x 5 Support
• HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1251 to £1500 RRP)
• Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Digital DMPU4032
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 40X G6; ProOne 400 G6, 440 G6
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L14 Gen 1; L14 Gen 2; L15 Gen 1; L15 Gen 2; T14s Gen 1; X12 Detachable; X13 Gen 1
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Select Pack - phone consulting - 1 year - 24x7
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 24X G8, 25X G8; Mobile Thin Client mt22; ProBook 430 G8, 450 G8, 45X G7; ProBook x360
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E5500-24-SFP Switch
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ509A
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• AppleCare for Enterprise 15-inch MacBook Air (M2) 48 months Tier 1+
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: A8007B, A8007B#ABH, A8007BR, AG594A, AG594AR, AG594B, AG594BR, AG594C, AG594CR
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 46TB flash array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8G49B, Q8G51B, Q8G61B, Q8G63B
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HP Analytics Proactive Management Enhanced Service - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Premium - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support
• Hewlett Packard Enterprise HP3P3E
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52PS
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £0 to £250 RRP)
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 6741-L1U
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Hewlett Packard Enterprise H9YL9E
• Electronic HP Care Pack Software Technical Support - Technical support - for HP Absolute Data & Device Security Professional - volume - 2500-9999 licences - phone consulting - 3 years - 9x5
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500 fn1 Document Capture Workstation
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for ScanJet 8270, N6350 Networked Document Flatbed Scanner; Scanjet Pro 4500 fn1
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £0 to £250 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• I5650S 1 Year OnSite 8 Hour Resp 8 Hour Fix
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 470 G5
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 Controller - VIA/VPN users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Cisco SP Base Advance Replacement - Extended service agreement - replacement - 1 year - 24x7 - response time: 4 h - for P/N: ASR920-24G-4-10G
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour (for autoloaders and desktop tape drives) - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
• Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H39A, Q8H39AR
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M90n-1; M90q Gen 2; M90t; M920q
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Chromebook from £251 to £500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £5001 to £6000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £751 to £1000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8715B#0D1, J8715B#ABB
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1001 to £1250 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R72A, K2R72AR, Q0F53A
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2501 to £2750 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enable Support on a Mobility Controller - Capacity License - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP w17e
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• I5650S 1 Year OnSite 4 Hour Resp 4 Hour Fix
• HPE Installation Service - Installation / configuration - for ProLiant DL385p Gen8 Storage
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 640 G1, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
• AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G7, 430 G8, 44X G7, 450 G8, 45X G7; ProBook x360
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 696910-B21#B19
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks P2000 Remote Snap - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
• HPE Software Technical Support - Technical support - for HPE Remote Graphics Software - phone consulting - 1 year - 9x5
• HPE Data Sanitization Service for Storage Tier 1 - Technical support - data erasure - 1 year
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; L13 Yoga Gen 4; T14s Gen 2; T14s Gen 3; T16 Gen 1; X13 Gen 2
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: J9727AR#ABB
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• i3300 PREM 3Yr Out of Warranty
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2751 to £3000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £501 to £750 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
• Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Technical support - for HPE Power Pack Software - phone consulting - 4 years - 24x7
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• I4850 3 Year OnSite 4 Hour Resp 4 Hour Fix
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2001 to £2250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P06479-291, P06479-AA1, P07523-B21, P07524-B21, P08335-291, P08335-371, P08335-AA1
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus - Technical support - for Microsoft OS - phone consulting - 3 years - 13x5 - response time: 2 h - for ProLiant DL380 G4 Performance Pack
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £501 to £750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 - VIA/VPN users - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet D5560
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for OMEN by HP 15, 16, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2501 to £2750 RRP)
• 1 Year extended warraty - Up to 53"
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Bare Metal Disaster Recovery Option - 1 licence
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/3 warranty) (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3, Studio G5
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba M3 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-48G-PoE yl Switch
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £251 to £500 RRP)
• Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.) - for P/N: MS210-24P-HW
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
• Lenovo Tech Install CRU - Installation - 5 years - on-site - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £501 to £750 RRP)
• IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for P/N: 7309BAX
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 1 year - 24x7 - response time: 2 h
• Dynabook On-Site Repair Gold - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 8x5 - response time: NBD - for Toshiba WT310
• HPE UNIX MIGRATION DESIG AND PLAN L2
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T120, Z2100
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 3 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Chromebook from £251 to £500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• 4Y Foundation Care 24X7 wCDMR MLNXEDR MGMT BD Service
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 5 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba M3 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £0 to £250 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers
• EPACK 5YR FC 24X7 DL380 GEN10 SVCS F/ DEDICATED SERVER/STORAGE/NETW
• 5 Year Extended Service, 24 x 7 x 4 Hour, On-site, Maintenance, Parts & Labor, Physical, Electronic Service, 4 Hour
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Chromebook from £0 to £250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £4001 to £5000 RRP)
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• INSIGHT PRO 1 SINGLE 5 YEAR
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2001 to £2250 RRP)
• Lenovo e-Pack Smart Office Maintain - Technical support - phone consulting - 1 year
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Panasonic Protection Plus - Accidental damage coverage - parts and labour - 3 years - for Toughbook 19, 52, 74, CF-08, CF-30, CF-H1, CF-U1
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JC102AR#ABB, JC106A#ABB, JG219A#ABB, JG219AR#ABH
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £751 to £1000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2001 to £2250 RRP)
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• Lenovo ThinkReality - Individual - A cloud based hardware and software management solution including LISS software support. 1 year - 2 user/devices.
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
• 3 Year ESS On-Site Service for I2900
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
• Hewlett Packard Enterprise HM8T7E
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - on-site - response time: NBD - for PageWide MFP 377dw
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Support Plus - Technical support - for Microsoft OS - phone consulting - 3 years - 13x5 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G6; EliteBook x360; ZBook 14u G4, 15u G5
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9468A#ABB, J9468A#ACD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
  
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• AppleCare for Enterprise for MacBook Air (M2) 48 months Tier 1
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• I3400 1y OnSite 4hr Resp 4hr Fix
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 5055, 5060, 5070, 5080, 5090, 5260 All In One, 5270 All In One, 5480 All In One
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P24845R-B21, P24846R-B21, P24847R-B21, P24849R-B21, P24850R-B21, P40717R-B21
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack - phone consulting - 5 years - 24x7
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £3001 to £3250 RRP)
• Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - 9x5 - response time: NBD - for P/N: DDY47-FCE8-001A, DDY47-UCE8-001A
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £0 to £250 RRP)
• I3500 3y OnSite 4hr Resp 4hr Fix
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 10 servers - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Exchange Service - extended service
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Installation Service - Installation - 1 incident - on-site - for StorageWorks Modular Smart Array P2000 G3
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
• Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - pick-up and return - 9x5 - for HP 340 G7; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Cluster Platform Factory Software Service - Installation - 4-8 nodes
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Networks Software Group 2
• ASUS Warranty Extension Package Global Extended service agreement parts and labour (for notebook with 1 year pick-up and return warranty) 2 years pick-up and return
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £751 to £1000 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
• Lenovo Onsite - Extended service agreement - parts and labour - 1 year (5th year) - on-site - response time: NBD - for ThinkPad T431s; T440; T440p; T440s; T450; T450s; T540p; W540; W550s; X240; X240s; X250
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP Collaboration G6; Elite 800 G9; EliteDesk 80X G8; EliteOne 800 G8; ProDesk 40X G6
• I4200 3y OnSite 4hr Resp 4hr Fix
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE PLATFORM ADVISORY WORKSHOP L2
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2251 to £2500 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £0 to £250 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £251 to £500 RRP)
• 3 Year Critical Advantage L1 VSCV2CTXBASDAS200U Software Service
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 777427R-B21, 830011R-B21, 833870R-B21, 839308-375, 839309-375, 844188-375, 860069-S01
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G8; Chromebook x360; Pro c640 G2, c645; ProBook 45X G8; ProBook x360
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 5 years - 24x7 - response time: 2 h
• Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1001 to £1250 RRP)
• Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - consulting - 3 years - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 4 years - 24x7
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £251 to £500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8993A#ABB
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P15535-B21, P15735-B21, P18605-291, P18605-B21, P18608-B21, R3B88A, R3B89A, R7E82A
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £3001 to £3250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V410; V510; V540-24IWL AIO
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
• HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2251 to £2500 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 779dn, MFP 779dns
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
• Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1501 to £1750 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £0 to £250 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 2; M70q Gen 3; M75s Gen 2; M80q Gen 3; M80s Gen 3; M80t Gen 3
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• Microsoft Extended Hardware Service Plan Plus - 3 Year NBD Extended service agreement - Drive retention advance hardware replacement (from original purchase date of the equipment) - shipment - response time for Surface Go, Go 2, Go 3
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7390, 7400, 7410, 7420, 7490
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2751 to £3000 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 1 year - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE ProCurve Manager Plus ( v. 3.0 ) - upgrade licence - 50 devices - phone consulting - 3 years - 24x7
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM447AR, AM448AR
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 3 servers - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2001 to £2250 RRP)
• Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for V510-14IKB 80WR; V510-15IKB 80WQ
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 20X G8, 280, 295 G8; Pro 240 G9, 260 G9, 290 G9; Pro Mini 260 G9; ProOne 240 G9, 440 G9
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE HELION PLATFORM 5 YEAR 9X5 RTU
• HPE Software Technical Support - Technical support - for HPE StorageWorks Secure Path for Windows Workgroup Edition ( v. 4.0c ) - consulting - 3 years - 9x5
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 225 - phone consulting - 1 year - 24x7 - response time: 2 h
• Lenovo Depot - Extended service agreement - parts and labour - 4 years - for 100e Chromebook (2nd Gen) MTK.2; 100w Gen 3; 300w Gen 3; 500w Gen 3; V14 G2 ITL
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Backup Agent
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QW914A, QW914A#ABH, QW914AR
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2001 to £2250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE - Extended service agreement - maintenance - 3 years - on-site
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1251 to £1500 RRP)
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 960GB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B78A, Q8B79A, Q8D12A
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2001 to £2250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2001 to £2250 RRP)
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £0 to £250 RRP)
• HPE - Extended service agreement - parts and labour - 1 year - on-site
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2001 to £2250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Hewlett Packard Enterprise HN4K5E
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite Mobile Thin Client mt645 G7; Elite x360; EliteBook 840 G10, 86X G10; EliteBook x360
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Avocent LongView LV4000 - Video/audio/USB extender - up to 50 m
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8697A#ABN, J8697A#ACE, J8697AR#ABB, J8699A#ACC, J8699A#ACE, J8699A#AKM, J9447AR#ABB
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £251 to £500 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1501 to £1750 RRP)
• AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 240 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for StorageWorks 1000i Virtual Library System
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1751 to £2000 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1501 to £1750 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £4001 to £5000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW146A
• AppleCare for Enterprise 15-inch MacBook Air (M2) 48 months Tier 2+
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2001 to £2250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2501 to £2750 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB904A, BB904AR
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8772B#ABB, J8772B#ACC
• AppleCare for Enterprise 15-inch MacBook Air (M2) 48 months Tier 2
• Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P410; P500; P510; P520; P520c
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £3001 to £4000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2501 to £2750 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £3001 to £4000 RRP)
• HPE Applied Network Consulting and Integration - Configuration - 5 days - on-site - business hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c Gen9
• NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11A G8, 11MK G9, 14 G7; Chromebook Enterprise 14A G5; Chromebook x360
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• I2900 1y On-Site 8 hr resp 8hr fix
• Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; 3 CB 15; IdeaPad Gaming 3 15
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-24/12, Switch 2610-48
• HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL253A#ABB
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2751 to £3000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2751 to £3000 RRP)
• 3 Year Critical Advantage L3 VSCV2CTXBASDAS200U Software Service
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £501 to £750 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB881A, BB881AR, EH986B, EH986BR
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £0 to £250 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2751 to £3000 RRP)
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 4 years (from original purchase date of the equipment) - shipment - response time: NBD - for Surface Laptop Studio
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Chromebook from £251 to £500 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £251 to £500 RRP)
• Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £251 to £500 RRP)
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P510 30B4, 30B5; P710 30B6, 30B7; P910 30B8, 30B9
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1751 to £2000 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE - Extended service agreement - maintenance - 3 years - on-site
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• i3500 ADV 1 Yr Out of Warranty
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for EcoTank L6550, L6570, L6580; EcoTank Pro ET-5880, L15180, M15180
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2501 to £2750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 7500, 7590
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• INSIGHT PRO 100 PACK 5 YEAR
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
  
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Installation Service - Installation - on-site - for P/N: P06804R-B21, P09524-B21, P09524-B21#0D1, P09524R-B21, P09525-B21, Q8T38A, Q8T39A
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 5 years - pick-up and return - business hours - response time: NBD - for Elite x2; EliteBook 1040 G4; EliteBook x360; ZBook 15v G5; ZBook x2
• HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10PS-30, AT-GS970M/10PS-50
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 160 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks Data Protector Express D2D2Any - 1 licence
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £751 to £1000 RRP)
• Hewlett Packard Enterprise HC3L4E
• Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
• Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Chromebook 5190 2-in-1, 5190 Education
• Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390 Yoga; L490; L580; L590; T480; T49X; T590; X39X
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1001 to £1250 RRP)
• HP 5Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Installation & Startup Service - Installation / configuration - for P/N: 507021-B21#0D1
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2001 to £2250 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 6 - phone consulting - 5 years - 24x7 - response time: 2 h
• I3300 3yr OnSite 4hr Resp 4hr Fix
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 access point - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL184AR
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2001 to £2250 RRP)
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for Chromebook 11MK G9; Chromebook Enterprise 14 G7; Chromebook x360; Stream Pro Laptop 11 G4
• Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 7X84CTO1WW, 7X84CTO3WW, 7X84CTO4WW, 7X84CTO5WW, 7X84CTO6WW
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Hewlett Packard Enterprise H9YM2E
• HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1251 to £1500 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £751 to £1000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 5 servers - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 220 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for workstation) - 1 year - pick-up and return - 9x5 - repair time: 3-7 business days - for ZBook Create G7; ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - commercial - for Surface Pro 3, Pro 4
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1751 to £2000 RRP)
• ASUS Warranty Extension Package Local Virtual - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 1 year (3rd year) - pick-up and return - 9x6 - response time: NBD - repair time: 5 business days - for ASUSPRO ESSENTIAL P2520LA; P2520LJ; P2520SA; P2520SJ; P550CA; P550LA; P550LAV; P550LD; ROG Strix GL503VM; GL702VI; GL703VM; GX501VS
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for LightScene EV-110, EV-115
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL259A#ABB
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P7000, SC-P7000V
• I5850 1 Year OnSite 4 Hour Resp 4 Hour Fix
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for S510; ThinkCentre M625; M630; M700; M715q (2nd Gen); M71X; M72X; M73; M90; M90n-1 IoT
• Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-8T-E-2G-UK
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
• Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for EliteBook 83X G8, 840, 84X G8, 85X G8; EliteBook x360; Mobile Thin Client mt32, mt46
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400; ThinkCentre M700; M800; M810; M820z AIO; V30a-22IIL AIO; V410; V510; V540-24IWL AIO
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Software Technical Support - Technical support - consulting - 3 years - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from Basic
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280; X39X
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8 - consulting - 4 years - 24x7
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £351 to £500 RRP)
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Visioneer 94-0333-W1-8
• HPE 24x7 Software Technical Support - Technical support - consulting - 1 year - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE ProCurve Manager Plus ( v. 3.0 ) - unlimited devices - phone consulting - 3 years - 24x7
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• NETGEAR ProSupport OnSite NBD Category 2 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; M93z; X1
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £751 to £1000 RRP)
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £3251 to £3500 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1501 to £1750 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £3001 to £4000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £251 to £350 RRP)
• Lenovo Microsoft Autopilot PKID registration (Report) - Remote configuration
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £751 to £1000 RRP)
• INSIGHT PRO 10 PACK 3 YEAR
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P410; P500; P510; P520; P520c
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 128 cores - phone consulting - 3 years - 24x7
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 3 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1001 to £1250 RRP)
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 2 years (from original purchase date of the equipment) - shipment - response time: NBD - for Surface Pro, Pro 2, Pro 3, Pro 4, Pro 6, Pro 7, Pro 7+, Pro 8
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 430 G6, 430 G7, 430 G8, 445 G8, 445 G9, 445r G6, 44X G6, 455r G6, 45X G6, 470 G5
• Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-PU2010B, EB-PU2010W
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 10 additional nodes - phone consulting - 2 years - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• 1 Year Critical Advantage L2 VSCV2CTXEXTSAN1200U Software Service
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 5 - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q63A, Q6Q63AR
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB908A, BB908AR, BB908B, BB908BR
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
• INSIGHT PRO 25 PACK 3 YEAR
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 640 G2, 64X G1, 65X G1, 65X G2; ZBook 15 G2, 17 G2
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 8G
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE UNIX MIGRATION DESIG AND PLAN L1
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkBook 14 G6 ABP; 14 G6 IRL; 14s Yoga G2 IAP; 16 G6 ABP; ThinkCentre neo 30a 22
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £3001 to £3250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JC772AR#ABH, JG336A#ABH, JG336A#B8X, JG554A#B8X, JG554AR#B8X, JH037A, JH037AR
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
• HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control suite for Microsoft System Center - consulting - 5 years - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
• AppleCare for Enterprise for MacBook Air (M2) 48 months Tier 2
• HPE Support Plus - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HP 3Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ510A
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• Hewlett Packard Enterprise H9PL8E
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enable Support on a Mobility Controller - Capacity License - 1 access point - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
• I3400 3y OnSite 8hr Resp 8hr Fix
• I5250 3 Year OnSite 4 Hour Resp 4 Hour Fix
• APPLECARE FOR ENTERPRISE FOR DOWN
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 255 - 1 disk array - upgrade from MSA2000 Snapshot 8
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 48G PoE+ 4SFP
• Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 245 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for Linux - 16 servers - phone consulting - 5 years - 24x7
• Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProDesk 400 G7, 405 G8
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
• Electronic HP Care Pack Next Business Day Solution Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 830 G8, 83X G9, 840 G10, 840 G8, 84X G9, 850 G8, 860 G10, 86X G9
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 17 G6, Studio x360 G5
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Accidental Damage Protection - Accidental damage coverage - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - 1 server - consulting - 3 years - 9x5
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL587A, JL587AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE ProCurve Manager Plus ( v. 3.0 ) - unlimited devices - phone consulting - 3 years - 9x5
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 205 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8994A#ABB
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 5 years - 24x7
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2751 to £3000 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Installation Service - Installation / configuration - on-site - for P/N: 507021-B21#0D1
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
• Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - phone consulting - 3 years - 9x5
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £351 to £500 RRP)
• 5 Year Advance Warranty 8hr Resp 8hr Fix
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for (3/3/3 only) HP 260 G2, 260 G3, 280 G2; Elite Slice, Slice for Meeting Rooms, Slice for Meeting Rooms G2, Slice G2; EliteBook 840 G4; EliteOne 1000 G1, 1000 G2, 800 G3, 800 G4; ProDesk 40X G4; ProOne 400 G4, 400 G5, 400 G6, 460 G2, 600 G3, 600 G4, 600 G5
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP ProLiant Essentials Virtual Machine Management Pack
• Lenovo 4Y Accidental Damage Protection, 4 year(s)
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• i3450 PREM 1yr Out of Warranty
• HPE Proactive Care 24x7 Service with Defective Media Retention - extended service agreement - 5 years - on-site
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1001 to £1250 RRP)
• Hewlett Packard Enterprise Education Mobility Products Service IT course
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2751 to £3000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B600/DN, B600/DNM, B600/DT, B600/DX, B600/DXF, B600/DXP, B600V_DN, B600V_DNM
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for (for 3-year base warranty) ProBook 630 G8, 640 G2, 640 G4, 640 G5, 640 G8, 645 G4, 650 G2, 650 G4, 650 G5
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 215 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Power Pack Software - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Proactive Care Service - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Ricoh Assurance Program Extended Warranty for Workgroup Product Segment - Extended service agreement - replacement - 5 years - shipment - response time: NBD - Upgrade - for fi-8150, 8170, 8250, 8270
• HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from Basic
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• i3250 PREM 3Yr Out of Warranty
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
• Electronic HP Care Pack Next Business Day Solution Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G10, 16 G9, ZBook Fury 15 G8, 16 G9, 17 G8
• HPE - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Select Pack for 100c Remote Management Cards - phone consulting - 1 year - 24x7
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Snapshots Gateway - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 4 years - on-site
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 14 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Pointnext Tech Care Essential Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: 755260-AA1, 755261-291, 755261-AA1, 755262-291, 755262-AA1, 755263-291, 755263-AA1
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 6 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• HPE PLATFORM ADVISORY WORKSHOP L1
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet Ink Advantage 5075, Ink Advantage 5275; ENVY Inspire 79XX; Officejet 46XX
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HP Analytics Proactive Management - Subscription licence (5 years) + 5 Years Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 4 years
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - for HP E22 G4, E24i G4, E24t G4, E27 G4, E27q G4, Z24f G3, Z24n G3, Z27k G3, Z27q G3, Z27u G3
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 185 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £0 to £250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9475A#0D1, J9475A#ABB
• HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £751 to £1000 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Replication Standalone - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
  
• i3500 PREM 1yr Out of Warranty
• HPE Installation Service - Installation / configuration - on-site
• HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Chromebook from £251 to £500 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £251 to £350 RRP)
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 620 - VIA/VPN users - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 115 - phone consulting - 1 year - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Virtual Machine Management Pack - phone consulting - 4 years - 24x7
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T3500 Production eMFP
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9643A#ABB, J9643AR#ABH
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
• Avocent ADB0047
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Support Plus - Technical support - for Microsoft OS - phone consulting - 3 years - 13x5 - response time: 2 h
• Hewlett Packard Enterprise HJ7M2E
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 100 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Apple - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £751 to £1000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2001 to £2250 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Return to Depot - Extended service agreement - 5 years - for HP t240, t310 G2, t530, t630, t740; Mobile Thin Client mt21; Quad-Display t310
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - phone consulting - 4 years - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSa 2600, 2600 High Availability, 2600 TotalSecure
• HPE Proactive Care Advanced Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day
• 2 Year Warranty Extension for AV Up To 1000GBP Adds an extra 2 year parts and labour to an existing manufacturer's warranty (starts when manufacturer's warranty ends)
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for ENVY 100 D410a, 110 D411a, 114 D411c, 120, 7640; Photosmart C7180
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Chromebook from £0 to £250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
• HP INST SVC W/NW WORKGROUP PRINTER
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £3001 to £4000 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Chromebook from £251 to £500 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HC0F4E
• Xerox Advance Exchange Warranty - Extended service agreement - 3 years
• Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
  
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• SS730 REP 1 Year AUR NBD New
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• D-Link Assist Silver Category B - Technical support - phone consulting - 5 years - 9x5 - response time: same business day response within 4 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Central - Capacity License - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• LFD Extended Warranty 2 Years - Q-Line 76 INCH-86 INCH
• I5650 3 Year OnSite 8 Hour Resp 8 Hour Fix
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £751 to £1000 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £351 to £500 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express D2D2Any Option
• Testing KM123
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP 4101, MFP 4102, MFP 4104
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade licence - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £3001 to £3250 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• SIDEKICK EXTENDED WARRANTY- 2 SVCS
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks Power Pack Software Bundle - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
• Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC67, MC67 Premium
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
• AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for Mediant 800
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Z34c
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Installation & Startup Service - Installation / configuration
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V50t-13; V530; V55t-15
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• I5850 1 Year OnSite 8 Hour Resp 8 Hour Fix
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Insight Control Linux Edition for HP BladeSystem - 16 servers
• HPE Software Technical Support - Technical support - for HPE StorageWorks Data Protector Express D2D2Any - 3 TB capacity - phone consulting - 3 years - 9x5
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 601362R-371, 653745R-001, 653746R-371, 653747R-001, 704159R-421, 708687R-421
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks Power Pack Software Bundle - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £751 to £1000 RRP)
• HP 1Y ADD10 CRITICALADVANTAGE CREDIT
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Server Edition - 10 hosts - phone consulting - 3 years - 24x7
• HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - replacement - 1 year - shipment
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740-24-R
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for Falcon X4
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HP 1y /1Hr Project Specialist Lvl 1 Supp
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkCentre M60; M70q Gen 3; M70q Gen4; M70s Gen 3; M70t Gen 3; ThinkCentre neo 50q Gen 4
• i3200 ADV 3 Yr Out of Warranty
• Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP500
• HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - 8 servers - phone consulting - 4 years - 24x7
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6, Studio G8
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre Edge 93z; ThinkCentre M90a; M910z; M920z; M93z; X1
• NETGEAR ProSupport OnSite NBD Category 3 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option, Commissoning - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra VH10
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £351 to £500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• EPACK 5YR FC 24X7 WDMR DL380 GESVCS F/ DEDICATED SERVER/STORAGE/NETW
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
• Electronic HP Care Pack Print At Your Service Next Business Day Post Warranty - Extended service agreement (renewal) - parts - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Pro MFP M428dw, MFP M428fdn, MFP M428fdw
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Chromebook from £0 to £250 RRP)
• AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for MacBook Pro (14.2 in)
• HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £751 to £1000 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Installation Service - Installation / configuration - on-site - business hours - for P/N: P9K10AR, P9K16AR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2001 to £2250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £751 to £1000 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2001 to £2250 RRP)
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1001 to £1250 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1751 to £2000 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE Power Pack Software - phone consulting - 1 year - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 3 years - response time: NBD - for P/N: AT-X320-11GPT-10
• HP 3Y NBD Onsite with Active Care NB SVC,HP EB 1xxx 1/1/0 ,TechPulse Enabled Proactive SupportStd 2 Hour Remote Response 24x73 Year
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 20X G4, 260 G4, 280 G5, 295 G6; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• AppleCare for Enterprise for MacBook Air (M2) 36 months Tier 1
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Panasonic Accidental Damage - Accidental damage coverage - parts and labour - 3 years - for Toughpad FZ-A1
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet Pro M118, M15, M203, MFP M29, MFP M31
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• APC Per Hour Service Labor Rate - Extended service agreement - labour - on-site
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP t310 G2, t420, t430, t430 v2, t530, t540, t630, t640, t730, t740; Quad-Display t310
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5406R 16-port, 5406R 44GT, 5406R 8-port, 5406R zl2
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Virtual Machine Management Pack - phone consulting - 5 years - 24x7
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MPA-12T-S, NC55-MPA-12T-S=
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkBook 13x ITG; 16p G2 ACH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3; E15 Gen 3
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE for Virtualization - Foundation kit - for HPE ConvergedSystem 700
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT x230-10GT
• HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 3 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE - 3 years warranty - parts and labour - 3 years - on-site
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• I2900 3y On-Site 8 hr resp 8hr fix
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+, M806x+ NFC/Wireless direct
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for Brocade X6-4 Director Chassis
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1501 to £1750 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T730
• HPE Foundation Care Next Business Day Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - business hours - response time: NBD
• Service Labor Rate for After Hours Service during Normal Business Days
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
• HPE Installation Service - Installation / configuration - for P/N: 584086R-371, 584087R-371, 643066R-001, 653748R-421, 686785R-421, 696730R-421
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE - Extended service agreement - parts and labour - 1 year - on-site
• HPE - Extended service agreement - pay phone consulting - 12 months - on-site
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 195 - phone consulting - 1 year - 24x7 - response time: 2 h
• LFD Extended Warranty 2 Years - D-Line 76 INCH-86 INCH
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 13b - phone consulting - 1 year - 24x7
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 13b - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Hewlett Packard Enterprise HL2W5E
• HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 256 cores - phone consulting - 1 year - 24x7
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
• Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
• HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• Zyxel ConfigService Wireless AP - Configuration - 6 months
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P9000, SC-P9000V
• Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Rally Camera
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-28GTXM-10
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
• Electronic HP Care Pack Print At Your Service Next Business Day with Defective Media Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Color MFP 779; PageWide Enterprise Color Flow MFP 785
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• QSAN Bronze Warranty 8-12 bay Rackmount - 9am-5pm NBD (5 Year)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Switch 4104gl
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• ASUS Onsite Service Local - Extended service agreement - parts and labour - 3 years - on-site
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2501 to £2750 RRP)
• 2 Year extended warraty - Up to 53"
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Pro 3500
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-48G EI Switch
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Extended service agreement - for HPE Serviceguard - phone consulting - 3 years - 24x7
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T2100
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X220-52GP-10, AT-X220-52GP-30, AT-X220-52GP-50
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1501 to £1750 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers - phone consulting - 4 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• Dell Upgrade from 2Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1251 to £1500 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1751 to £2000 RRP)
• Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V340-17IWL 81RG
• Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2001 to £2250 RRP)
• Eaton Easy Battery+ - Battery replacement
• HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• i3450 PREM 3Yr Out of Warranty
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1501 to £1750 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9445A#ABB, J9445A#ACE
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 13 - phone consulting - 5 years - 24x7 - response time: 2 h
• HP 3 year Critical Advantage L1 Virtual System CV2 Citrix Ext DAS 1800 Users Software Services
• HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
• Apple AC+ 13-INCH MACBOOK PRO (M2) ANNUAL-ACC
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9449A#ACD, J9449AR#ABB
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 licence - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks D2D4324 Backup System
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z6600 Production Printer
• I3400 1y OnSite 8hr Resp 8hr Fix
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 1 year - 24x7
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB storage array) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - pick-up and return - for IdeaPad D330-10; IdeaPad Duet 3 10; Miix 520-12; 630-12Q35; Yoga Duet 7 13; 7 13IML05
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
• i3250 ESS 3 Yr Out of Warranty
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7205 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
• Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad P1; P1 (2nd Gen); P16 Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 1 year - 24x7 - response time: 2 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P900, SC-P900 Mirage Bundling
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £4001 to £5000 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Chromebook from £0 to £250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1501 to £1750 RRP)
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GT-30, AT-X220-52GT-50
• HP 4 years, Next Business Day, Service, f/ Color LaserJet Pro M454
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9389AR#ABB, J9523AR
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 1 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 651 - VIA/VPN users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 9 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2751 to £3000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £3001 to £3250 RRP)
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: Q9H59A, Q9H61AR, Q9H62A, Q9H63A, R2J82A
• HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q62B, Q6Q62BR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control suite for Microsoft System Center - phone consulting - 3 years - 24x7
• POLY 3 Year CloudConnect powered by Pexip-Enterprise Room Manager Option License-one per EP SubsTerm
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P6000
• HPE Software Technical Support - Technical support - for HPE StoreVirtual VSA Software - 10TB capacity - phone consulting - 5 years - 9x5 (pack of 500)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: DS-C9132T-8PMESK9, DSC9132T8PMESK9-RF, DSC9132T8PMESK9-WS
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £0 to £250 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-24G, A5500-24G-SFP
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Hewlett Packard Enterprise H9VS0E
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
• NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E905, P801, V801, X754HB, X841UHD, X841UHD-2
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
• I3300 1yr OnSite 8hr Resp 8hr Fix
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Dynabook 3 Year Warranty Extension Edu
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Deskjet Ink Advantage 4675; ENVY Inspire 79XX; Officejet 100, 200, 250, 7110, 7612, J3680
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - consulting - 1 year - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• I5250S 3 Year OnSite 8hr Resp 8 Hour Fix
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Pro 400 M401dn, 400 M401dne, 400 M401dw
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Drive Expansion Option
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Extended warranty for Business (Laptop from £251 to £500 RRP)
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £0 to £250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5800-48G-PoE Switch
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Network Server Backup Agent - competitive upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for Skorpio X4
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE StoreEver MSL TapeAssure Advanced - Licence - electronic
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Factory Express Level 2 Integration Service - Factory integration - for P/N: AR478B, AR479B, AW592B, QK710B
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for ColorWorks CW-C6000A, CW-C6000Ae, CW-C6000P, CW-C6000Pe
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack - Installation / configuration - on-site - for LaserJet Enterprise MFP M630, MFP M725; LaserJet Enterprise Flow MFP M630, MFP M880
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2501 to £2750 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1751 to £2000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £501 to £750 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7205 Controller - VIA/VPN users - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 1 server - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW890ES
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• AppleCare+ - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for iPhone 13
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• ASUS Onsite Service Local Virtual - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ASUSPRO ADVANCED B33; B43; B53; ASUSPRO ESSENTIAL P43; P53; P31
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• EXT WARRANTY 3Y –PHI 23-29 INCH
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ820B, AJ820BR#ABH, AJ820C, AJ820CR, AJ821C, AJ821CR, AJ821CSB, C8S45A#ABH
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 5 years - 24x7
• HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• i3500 ESS 1 Yr Out of Warranty
• Electronic HP Care Pack Installation and Network Configuration - Installation / configuration - on-site - for LaserJet Enterprise MFP M776; LaserJet Enterprise Flow MFP M776
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for BladeSystem - 1 server - phone consulting - 5 years - 24x7 - for ProLiant Essentials Insight Control Environment for BladeSystem Tracking License
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - 8 servers
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £4001 to £5000 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased up front with the hardware (or within 30 days thereafter) - for Zebra VH10
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £0 to £250 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook Enterprise 14A G5; Chromebook x360; Chromebox G3; Pro c640
• HPE Critical Advantage L3 - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL180 Gen10
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
• SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 25 additional nodes - phone consulting - 2 years - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 1 year - on-site - 13x5 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £251 to £500 RRP)
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Application Online Agent - 1 licence
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £501 to £750 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T830
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
• Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 170 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Hewlett Packard Enterprise HS7S7E
• Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
• HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Installation Service - Installation / configuration
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; x360; EliteBook 1040 G10, 1040 G4, 1040 G9, 1050 G1; EliteBook x360; x2
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• i3300 ADV 1 Yr Out of Warranty
• HPE Critical Advantage L1 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Select Pack - 8 servers - phone consulting - 1 year - 24x7
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - upgrade from HP Data Protector Express Basic - phone consulting - 1 year - 24x7 - response time: 2 h
• HP 1 year Critical Advantage L1 Virtual System CV2 Citrix Basic SAN 200 Users Software Services
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• Avocent CBL0102
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £0 to £250 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 4 years - 24x7 - response time: 2 h
• AppleCare for Enterprise - Extended service agreement - parts and labour - 4 years
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360e Gen8, DL380e Gen8, DL388 G7
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
• ASUS Warranty Extension Package - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - must be activated within 90 days of the product purchase
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z1 G8, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
• Hewlett Packard Enterprise HB4F7E
• I4850 1y Out OnSite 8hr Resp 8hr Fix
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express D2Any2Any Option - 1 licence
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1501 to £1750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2501 to £2750 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks Edge switch 2/24
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP4025dn, CP4025n
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 2500 devices - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: 411243-B21, 411243R-B21, 434879-B21, 434879R-B21, AP762A, AP762AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200; S500; S510; ThinkCentre M600; M625; M630; M700; M715q (2nd Gen); M71X; M72X; M75
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control suite for Microsoft System Center - upgrade from HP Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 3 years - 24x7
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Data Protector Express D2D2Any - 3 TB capacity - phone consulting - 3 years - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 G5, ML115 G5
• Eaton Easy Battery+ - Battery replacement
• HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7W72AR, E7W73AR, E7W74AR, E7W80AR, E7W81AR, E7W82AR, E7W83AR, E7W84AR, G7Z56A
• SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• I3200 Year Advanced 8hr Resp 8hr Fix
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE MSA2000 Snapshot 64 - phone consulting - 5 years - 24x7
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Application Online Agent
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X400
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - VIA/VPN users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 5 years - 24x7 - for NETGEAR M6100-44G3-POE+
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1501 to £1750 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• 2yr lite warranty - up to 63" screen
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW290ES
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
• Mend-IT 3YR Onsite Extended Warranty
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE integrated Citrix XenServer Platinum Edition - 1 server - upgrade from Enterprise - phone consulting - 1 year - 24x7
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for SonicWall SRA Virtual Appliance
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500C
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Insight Power Manager
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 13 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £0 to £250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1001 to £1250 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
• I5250 1 Year OnSite 4 Hour Resp 4 Hour Fix
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - 10 servers - consulting - 3 years - 24x7
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• I5850 3 Year OnSite 8 Hour Resp 8 Hour Fix
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1751 to £2000 RRP)
• NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 1 year - 24x7 - for ReadyNAS 102; 104
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
• Epson CP4EOSSECG02
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• EPACK 3YR FC NBD MSA 2052 STRG SVCS F/ DEDICATED SERVER/STORAGE/NETW
• HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Select Pack - phone consulting - 3 years - 24x7
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 13 - phone consulting - 1 year - 24x7
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M435nw, MFP M521dn, MFP M521dw
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#ABB
• HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 24X G9, 25X G3, 25X G4, 25X G5, 25X G6, 25X G7, 25X G8, 34X G7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack One Time Battery Replacement Service No Customer Self Repair - Extended service agreement - replacement (for battery only) - 4 years - shipment - 9x5 - repair time: 3-7 business days - for Elite x2; EliteBook 84X G8; ProBook 635; ZBook Power G8, Studio G8; ZBook Fury 15 G8
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 Controller - VIA/VPN users - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
• Eaton Easy Battery+ - Battery replacement
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Synergy Installation and Startup Service - Installation / configuration (for First Frame) - on-site - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X451dw, X551dw
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £3001 to £4000 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8772B#ABB, J8772B#ACC
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
• Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
• Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 16 cores - phone consulting - 3 years - 24x7
• Hewlett Packard Enterprise HY5R7E
• TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Center Network Manager - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• INSIGHT PRO 100 PACK 1 YEAR
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Agents Pack - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Lenovo Premier Support Upgrade - Extended service agreement - parts and labour (for system with 3 years courier or carry-in warranty) - 4 years - on-site - response time: NBD - for ThinkPad P14s Gen 3 21AK, 21AL, 21J5; P15v Gen 3 21D8, 21D9, 21EM; T15p Gen 3 21DA
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £501 to £750 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £3001 to £3250 RRP)
• Electronic HP Care Pack Next Business Day 9x5 Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro 4001dn, 4001dw, 4001n, 4002dn, 4002dw, 4003dw
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Networks Software Group 100
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
• HPE Critical Advantage L1 - Technical support - for HPE Insight Control Environment for Linux - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• I3200 1yr OnSite 4hr Resp 4hr Fix
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
• I3300 1yr OnSite 4hr Resp 4hr Fix
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2501 to £2750 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 64
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Spectre Pro 13 G1, x360 G1, x360 G2; x360 310 G1, 310 G2
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-IE340L-18GP-80
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M406dn
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE integrated Citrix XenServer Platinum Edition - 4 processors, 2 processors - phone consulting - 3 years - 24x7
• HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Installation & Startup Service - Installation / configuration - on-site
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £501 to £750 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £751 to £1000 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 2 sockets/1-2 virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• INSIGHT PRO 100 PACK 3 YEAR
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8, Z2 G9; ZCentral 4R
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V510; V540-24IWL AIO
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL2024; StorageWorks MSL2024; StoreEver MSL2024
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8
• Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server
• HPE Installation & Startup Service - Installation / configuration
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
• 1 Year extended warraty - Up to 43"
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array 1500 cs
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control suite for Microsoft System Center - consulting - 4 years - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2251 to £2500 RRP)
• Commercial LG up to 55" 3rd Year Box Swap Warranty
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Installation Service - Extended service agreement - parts and labour - on-site - for P/N: Q2R34AR
• HPE Installation Service - Installation - 1 incident
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkCentre Chromebox 10; ThinkCentre M53; M600; M625q; M700; M710q; M73; M73e; M83
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3, 830 G5, 830 G6, 840 G5, 840 G6, 850 G6; ZBook 15 G3, 15u G3, Studio G5
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: R1Q04A, R1Q05A
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
• Hewlett Packard Enterprise HC5W0E
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server
• EPACK 5YR FC 24X7 DL360 GEN10 SVCS F/ DEDICATED SERVER/STORAGE/NETW
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Chromebook from £0 to £250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for DesignJet 130, 130nr, 130r
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - 5 servers - consulting - 3 years - 9x5
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55250dw
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Falcon X4
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - consulting - 3 years - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Lenovo e-Pack Smart Office Onsite - Installation / configuration - 1 day
• Lenovo Onsite - Extended service agreement - parts and labour - 6 months (months: 37th - 42nd) - on-site - for ThinkPad L380; L470; L540; T440; T450; T540; T550; W54X; W550; X1 Carbon (3rd Gen); X250
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
• Extreme Networks PartnerWorks Plus Extended Warranty - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: EC8400A02-E6GS
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• VMW HORIZON STD ADD-ON 10PK 5YR CU E
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Software Technical Support - Technical support - for HPE ProCurve Manager Plus ( v. 3.0 ) - 50 devices - phone consulting - 3 years - 9x5
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £751 to £1000 RRP)
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P7000, SC-P7000V
• COMP NETWORK SUPPORT HP CNS
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HP 4 years Next Business Day Onsite Hardware Support for Notebooks (unitonly)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 405 G6, 40X G4; ProOne 400 G4, 400 G5, 400 G6, 440 G5, 440 G6
• Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LI3608-SR
• Cisco CON-SNTP-NC55360G
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £251 to £350 RRP)
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack - Extended service agreement - labour - 1 year - on-site
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1251 to £1500 RRP)
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Extreme Networks ExtremeWorks Managed Services MonitoringPLUS 4 Hour Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1751 to £2000 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
• HPE 24x7 Software Technical Support - Technical support - consulting - 1 year - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2251 to £2500 RRP)
• Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1251 to £1500 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Jacket; Engage One Pro; Engage One Pro Slim VESA, VESA hub
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1001 to £1250 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen9
• HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• I5650 3 Year OnSite 4 Hour Resp 4 Hour Fix
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £501 to £750 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 24x7 Software Proactive Care Service - Technical support - for HPE StoreVirtual VSA Software 2014 - 10TB capacity, 500 licences - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 3Y PC 24x7 License PEF Cn SVC
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2501 to £2750 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Disk System 2300
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Onsite - Extended service agreement - parts and labour - 2 years - on-site - for 100e Chromebook (2nd Gen) MTK.2; 500w Gen 3; V14 G2 ITL; V15; V15 G2 IJL; V15 G2 ITL
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8697A#ABN, J8697A#ACD, J8697A#ACE, J8699A#ACC, J8699A#ACD, J8699A#ACE, J8699A#AKM
• i3200 ESS 3 Yr Out of Warranty
• Brocade Essential Direct Support Next-Business-Day Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - for Brocade 6510
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - 9x5 - response time: NBD - for HP t430, t530, t540, t630, t640, t730, t740; Flexible t510, t520, t610 PLUS, t820
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £3001 to £3250 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Features Pack Gateway - phone consulting - 3 years - 24x7 - response time: 2 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers
• HPE Software Technical Support - Technical support - consulting - 3 years - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN switch 2/8, SAN Switch 2/8-EL Power Pack
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
• HPE Customer Supplied Image Load Service - Extended service agreement
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G4, 17 G5, 17 G6, Studio x360 G5
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22, mt43, mt44, mt45
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £4001 to £5000 RRP)
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28-10, AT-GS970M/28-30, AT-GS970M/28-50
• HPE Support Plus 24 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro 8730, 8740
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6200
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - for HPE Insight Control Environment for Linux - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks Enterprise Fabric Management Suite - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
• Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/SM, B605V/ZM, B605V_S, B605V_X, B605V_XL, B605V_XLM, B605V_XM
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9389AR#ABB, J9523AR
• HPE Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 8x5 - response time: NBD - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
• NETGEAR Professional Wireless Site Survey - Technical support - consulting - on-site
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £751 to £1000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6800 Photo Production
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers - phone consulting - 5 years - 24x7
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B55B, Q8B55BR
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for HPE Aruba AP-303H
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J9773A#AB2, J9773A#AC6, J9773A#ACQ, J9773A#ARE, J9773A#B2B, J9773AR#B8X, J9779A#B8X
• HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: 456521-B21, 483880-B21#0D1, 502550-B21#0D1, 510078-B21#B21
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £0 to £250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £751 to £1000 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array P2000 G3
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba M3 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
• Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 3 years - shipment - response time: NBD - for Brocade G610
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £0 to £250 RRP)
• HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M680dn
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for Intrusion Prevention System S2500N
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 5 - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1751 to £2000 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Eaton Easy Battery+ - Battery replacement
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7240 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £501 to £750 RRP)
• i3250 ESS 1 Yr Out of Warranty
• Lenovo Keep Your Drive Add On - extended service agreement - 1 year
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £0 to £250 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1751 to £2000 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• NETGEAR ProSupport OnSite NBD Category 1 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
• Eaton Easy Battery+ - Battery replacement
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 130 - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2501 to £2750 RRP)
• SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - response time: next day - for P/N: 01-SSC-9175
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 3 years - pick-up and return - business hours - response time: NBD - for EliteBook 1030 G1, 1040 G4; EliteBook Folio G1; EliteBook x360; Pro x2; x2
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Network Server Agent
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-28GTXM-10
• i3450 ADV 3 Yr Out of Warranty
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
• WARRANTY 4Y Premier Support
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 203 - phone consulting - 1 year - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Solution Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x360, EliteBook 83X G8, 83X G9, 840, 845 G9, 84X G8, 85X G8, 86X G9, EliteBook x360
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M377dw, MFP M477fdn, MFP M477fdw, MFP M477fnw
• HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1751 to £2000 RRP)
• 5yr AUR Warranty for Scan Station 730ex
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
• HP 1Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2751 to £3000 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for 24TB storage array) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB943A, BB943AAE
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet MFP M234dwe, MFP M234sdne, MFP M234sdwe
• HPE 24x7 Software Technical Support - Technical support - for HPE 2000 Modular Smart Array Snapshot 256 - upgrade from HP 2000 Modular Smart Array Snapshot 64 - consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
• HPE Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - upgrade licence - 4-10 TB capacity - phone consulting - 5 years - 9x5
• HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• Avocent LongView LV4000 - Video/audio/USB extender - up to 50 m
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5412zl Intelligent Edge, Switch 5412zl-96G Intelligent Edge
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £501 to £750 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - for ThinkCentre M625; M75n IoT; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
• HPE Next Business Day Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Switch 2910al-24G-PWR
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE StorageWorks Power Pack Software Bundle - upgrade licence - 1 switch
• 20 Year 9 x 5 Support
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for WorkForce DS-970, DS-970N
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2501 to £2750 RRP)
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL323A, JL323AR, JL324A, JL324AR
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Hewlett-Packard U0L87E
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
• HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Panasonic Accidental Damage - Accidental damage coverage - 3 years - for Toughpad FZ-F1, FZ-N1
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• SonicWall Support 24X7 - Extended service agreement - advance hardware replacement (for appliance with up to 100 users licence) - 2 years - shipment - response time: NBD - for Secure Mobile Access 400
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2251 to £2500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2251 to £2500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £3001 to £3250 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £751 to £1000 RRP)
• Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
• HPE Installation Service - Installation / configuration - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2501 to £2750 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £4001 to £5000 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1751 to £2000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530L-52GPX-50
• Hewlett Packard Enterprise HN4G4E
• NETGEAR ProSupport OnCall 24x7 Category S1 - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• Hewlett Packard Enterprise H9PG2E
• Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Panasonic Accidental Damage - Accidental damage coverage - parts and labour - 5 years - for Toughpad FZ-A1
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £0 to £250 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 16 cores - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1751 to £2000 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £751 to £1000 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
• Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZT510
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS B3000 With Storage
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £351 to £500 RRP)
• Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 5 years - repair time: 5 business days - for Falcon X3+
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £3001 to £4000 RRP)
• TSS New Desktop 8x5 3YR
• Extreme Networks ExtremeWorks 4 Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £501 to £750 RRP)
• Extreme Networks PartnerWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: EC7200A1B-E6
• I5650S 1 Year OnSite 8 Hour Resp 8 Hour Fix
• HPE - Power cable - 86.33 cm - for Apollo 6500
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping - Extended service agreement - parts and labour - 5 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1751 to £2000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2001 to £2250 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £751 to £1000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £4001 to £5000 RRP)
• SonicWALL GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 10 additional nodes - phone consulting - 3 years - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £3001 to £4000 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ822A, AJ822AR, AJ822B, AJ822BR, AJ822C, AJ822C#ABA, AJ822CR, C8S47A, C8S47AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £4001 to £5000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £3001 to £3250 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
• SonicWall Support Services Reinstatement - Penalty - for SonicWall TZ 170, TZ 170 SP Wireless; PRO 1260
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £0 to £250 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
• Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech small room solution with Tap and MeetUp
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Chromebook from £251 to £500 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1501 to £1750 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Door/dock Small Product Delivery Service - Extended service agreement - delivery - on-site
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E5500-24-SFP Switch
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StorageWorks 1000i Virtual Library System
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £3001 to £3250 RRP)
• Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 840 G3; EliteBook x360; ProBook 430 G7
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1501 to £1750 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP t310, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 735 G5, 745 G6, 755 G5, 840 G6, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1001 to £1250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP 4101dwe, MFP 4101fdne, MFP 4101fdwe, MFP 4102dwe, MFP 4102fdwe
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - VIA/VPN users - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
• Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P700; P710; P720; P900; P910; P920
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9693A#ABB
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2751 to £3000 RRP)
• Probrand 1+2 Years Extended warranty for Education (Laptop from £501 to £1000 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HC8C5E
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Lenovo Onsite Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 3 years - 24x7
• HPE 1Y PW TC BAS DL360 GEN10 SVC
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2501 to £2750 RRP)
• Electronic HP Care Pack 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 1 Year Renewal Foundation Care 4-Hour Exchange Aruba 2930F 24G 4SFP POE Service
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 5 Year Foundation Care Next Business Day Exchange Aruba 2930F 48G Service
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1001 to £1250 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G3, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 65X G3
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £251 to £500 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for IdeaPad Slim 7 14ITL05; 9 14; Legion 7 16; Slim 7 ProX 14; Yoga 6 13; Yoga Slim 7 Pro 14
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3200 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Dell 3470 battery. 66WHR 6Cell
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreOnce 3520
• Lenovo 5PS0Y74104
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
• Barracuda Web Security Gateway Appliance 610 Instant Replacement Subscription 1-Month
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A#05Y, Q1H70A#ABB, Q1H70A#AC4, Q1H71A#ABA, Q1H71A#ABB, Q1H71A#AC4, Q1H71AR
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
• HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: R0Q73AR, R0Q74AR, R0Q75AR, R0Q77AR, R0Q78AR, R7J72A, R7J72AR, R7J73A, R7J73AR
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2001 to £2250 RRP)
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - 5 servers - consulting - 3 years - 24x7
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-FS710/5-10, AT-FS710/5-30, AT-FS710/5-50
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X550-18XSPQM-10, AT-X550-18XSPQM-30, AT-X550-18XSPQM-50
• I3500 1y OnSite 4hr Resp 4hr Fix
• Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• Hewlett Packard Enterprise HP7L0E
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
• HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• Dell 3Y Basic Onsite > 5Y ProSpt PL 4H - [3Y Basic Onsite Service] > [5Y ProSupport Plus for Enterprise with Mission Critical] - extended service agreement - 5 years - on-site
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Insight Control Linux Edition for HP BladeSystem - 8 servers
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HP Care Pack - Extended service agreement - parts and labour - 3 years - on-site - for Armada 1700; Evo Notebook N1020v
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Solution Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Dragonfly G4, Elite x2, x360, EliteBook 1040 G9 Notebook, EliteBook x360
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2501 to £2750 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1001 to £1250 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M2170, M2170
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE SW Data Protector Express Backup Agent Drive Expansion
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Brocade - Rack mounting kit - 22" - for Brocade DCX Backbone
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE 1910, 1910-16, 1910-24, 1910-48
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Select Additional 10 credits - Extended service agreement - 3 years
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Software Support - Technical support - for Zerto Virtual Replication - 1 server - ESD - 3 years
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge R230
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 3 servers
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2501 to £2750 RRP)
• I3450 3y OnSite 4hr Resp 4hr Fix
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1501 to £1750 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring for 5 Virtual Machines - 1 host - phone consulting - 3 years - 24x7
• Logitech Jumpstart - Configuration - 90 days - for SmartDock
• Lenovo Onsite Repair - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Enterprise Color 556dn, 556xh
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15v G5, 17 G5, 17 G6, Studio G5, Studio x360 G5
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Nano Gen 1; X1 Yoga (4th Gen)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2251 to £2500 RRP)
• Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - commercial - for Surface Hub 2S 85"
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2501 to £2750 RRP)
• Replacement Strap Buckle for RS507 Hands-Free Cordless Imager Series (Pack of 10)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Precision 5530 2-in-1
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator ( v. 3 ) - phone consulting - 3 years - 24x7
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU) - 4 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet 6950, 75XX, 80XX; Officejet Pro 6830, 69XX, 7720, 80XX, 8210, 8500, 87XX, 90XX
• HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Advanced Extension License ) - 1 year - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £3251 to £3500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HJ0H8E
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2251 to £2500 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 1 year - 24x7 - response time: 2 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
• 1 Year AUR Next Business Day for S2050
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Lenovo Post Warranty Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ThinkSystem SR650 7X06
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
• HPE 24x7 Software Proactive Care Service - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years 9x5 Support - 50 TB capacity, 300 licences - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 4 cores - phone consulting - 1 year - 24x7
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Priority Access Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 250+ seats
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - for IdeaPad 5 14; 5 15; 5 Pro 14; 5 Pro 16; IdeaPad Flex 5 14; 5 16; Legion 5 15; 5 Pro 16
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• 3 Year (9 x 5) Onsite ProLiant MicroServer Gen10 Foundation Care Service
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkBook 13s G2 ITL; 14 G2 ARE; 14 G2 ITL; 14s Yoga ITL; 15 G2 ARE; 15 G2 ITL; 15p IMH
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• SonicWall Dynamic Support 24X7 - Extended service agreement - replacement - 1 year - shipment - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1751 to £2000 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £251 to £500 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £501 to £750 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £3251 to £3500 RRP)
• Lenovo Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR550 7X04
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#AC3, JL357A#AC4, JL357A#ACD, JL357A#ACE, JL357A#AKM, JL357A#B2C, JL357AR
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1501 to £1750 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2501 to £2750 RRP)
• Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
• Avocent ADB0048
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2751 to £3000 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1501 to £1750 RRP)
• Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £751 to £1000 RRP)
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for V14 G2 IJL; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
• INSIGHT PRO 10 PACK 1 YEAR
• NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 5 years - 24x7
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 205 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JF394AAE#ABB, JF424AAE#ABB
• HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• D-Link Assist Warranty Extension Category C - Extended service agreement - parts and labour - 3 years - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
• AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Warranty upgrade for 1 year Depot base warranty models.
  Lenovo Warranty Services provide extended service terms to match your depreciation schedule or planned refresh cycle and upgrades to onsite support and, in some cases, same day support.
  
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• Philips XWRTY5675Q/00 LFD Extended Warranty 2 Years - Q-Line 56 INCH-75 INCH
• Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours - response time: 2 business days - for PowerEdge T40
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9445A#ABB, J9445A#ACE
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE CUSTOM CONSULTING FOR SAP SVC
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
• Hewlett Packard Enterprise UF069E
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £3001 to £3250 RRP)
• Avocent LongView LV4000 - Video/audio/USB extender - up to 50 m
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 820 G3, 840 G3; EliteBook x360
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CP6015dn, CP6015n, CP6015xh
• SonicWALL Comprehensive GMS - Technical support - for SonicWALL GMS Standard Edition - 10 nodes - consulting - 1 year - 24x7
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
• HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• INSIGHT PRO 25 PACK 5 YEAR
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Business Critical - Technical support - for HPE Docker CS Engine - subscription upgrade licence - up to 2 CPU sockets - ESD - upgrade from Business Day - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HP Inside Delivery Service for Datacenter - Extended service agreement - delivery (for medium product) - on-site
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
• Electronic HP Care Pack Installation Service - Installation - on-site - 9x5 - for Color LaserJet Enterprise M555; LaserJet Enterprise M554; Scanjet Pro 3000 s4, N4000 snw1
• AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for Detox Pro; EP; Flex; iBeats; Powerbeats3; Solo3; Studio V2; Studio3; Tour2; urBeats3; X
• HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring for Linux - 10 hosts - phone consulting - 3 years - 24x7
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL260A#ABB
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HP 1 year Critical Advantage L3 Virtual System CV2 Citrix Basic DAS 200 Users Software Services
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Extreme Networks ExtremeWorks Return to Factory - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: AL590003F-E6
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 165 - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
• Extreme Networks ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: NBD - for P/N: 30138
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• AppleCare+ for 10.2-inch iPad (10th generation)
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Installation Service - Installation / configuration - 1 incident - on-site - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks MSA2000 Snapshot 255 - 1 licence
• D-Link Assist Silver Category A - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
• Panasonic Protection Plus - Accidental damage coverage - parts and labour - 5 years - for Toughbook 19, 55, CF-08, CF-30, CF-52, CF-74, CF-F8, CF-H1, CF-T8, CF-U1, CF-W8
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £751 to £1000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1751 to £2000 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 437504-B22R
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ864A, AJ864AR, BK763A, BK763AR
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• AudioCodes Customer Support - Extended service agreement - 1 year - shipment
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB881A, BB881AR, EH986B, EH986BR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £2501 to £2750 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QU625A, QU625AR, QU625SB
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £501 to £750 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 4 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge R710, R740
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941A, BB941AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE StoreVirtual VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
• Lenovo Committed Service Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P/N: 7Y75CTO1WW
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• i3500 ESS 3 Yr Out of Warranty
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 13x5 - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Apollo r2200, r2600, r2800 with Expander; ProLiant XL170r Gen9
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 8
• HPE Critical Advantage L3 - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £351 to £500 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2751 to £3000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G5, 15 G6, Studio x360 G5
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for PowerEdge R230
• Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE PLATFORM ADVISORY WORKSHOP L2
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70s Gen 3; ThinkStation P300; P310; P320; P330; P330 Gen 2; P34X; P35X; P360
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Bare Metal Disaster Recovery Option
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HG6E9E
• Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp C PJB projectors) - 5 years - shipment - response time: 24 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M625; M630; M70; M72X; M75; M75s Gen 2; M75t Gen 2; V50t-13; V530; V530-15
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Chromebook from £0 to £250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £3001 to £3250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 10 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• HPE Software Technical Support - Technical support - for Red Hat Linux IA-32 - consulting - 1 year - 9x5
• i4650 ADV 1 Yr Out of Warranty
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Insight Control Environment for Linux - phone consulting - 4 years - 24x7 - response time: 2 h
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1751 to £2000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/1 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ProDesk 400 G7, 405 G6, 405 G8
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
• Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
• HPE 24x7 Software Technical Support - Technical support - for HPE ProCurve Manager Plus ( v. 3.0 ) - upgrade licence - unlimited devices - phone consulting - 3 years - 24x7
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet 5200, 5200dtn, 5200L, 5200Lx, 5200n, 5200tn
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1251 to £1500 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
• Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Chromebook from £0 to £250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
• SonicWall Software Support 24X7 - Technical support - for SonicWALL Secure Mobile Access 500v - up to 25 users - phone consulting - 1 year - 24x7
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HP 1 year Critical Advantage L3 Virtual System CV2 Citrix Ext DAS 1800 Users Software Services
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Insight Control - 8 servers
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Installation & Startup Service - Installation / configuration - for Aruba AirWave
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• I5850 3 Year OnSite 4 Hour Resp 4 Hour Fix
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE CONVERGED MANAGEMENT WSHOP SVC
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 14 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-48G EI Switch
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE SB40c storage blade; StorageWorks SB40c storage blade
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 5 years - 24x7
• Honeywell Repair Services Basic - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - carry-in - repair time: 15 business days - for Intermec PM42
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b2000
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £3251 to £3500 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1251 to £1500 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £751 to £1000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Swytch, Swytch Laptop Link for Video Conferencing in Meeting Rooms
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Installation Service - Installation (for single chassis with 1 blade server) - 9x5 - for P/N: 437504-B22R
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 7 - phone consulting - 1 year - 24x7
• Electronic HP Care Pack Next Business Day 9x5 Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro 4201dn, 4201dw, 4202dn, 4202dw, 4203dw
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
• HPE Proactive Care Advanced Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Networks Software Group 1
• AudioCodes ACTS9X5-SMTP_S2/YR 2 Year 9 x 5 Support
• Elo Extended Warranty Advance Unit Replacement - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - repair time: 14 days - must be purchased within 2 years of the product purchase - for EloPOS System i2, i3, i5; Elo PayPoint, PayPoint Plus; I-Series ESY15, ESY22
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for ultra high printers) - 3 years - shipment - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M60, M60q Chromebox, M70q Gen 3, M70t Gen 3, ThinkCentre neo 50q Gen 4
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - response time: NBD
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 75XX; Officejet Pro 7720, 8500A A910, 87XX, 90XX, K8600
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for eserver xSeries 235; eServer xSeries 255; 366; RXE-100; System x3655
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS B3000 With Storage
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC72
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Network Server Agent - 1 licence
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - extended service agreement - 5 years - shipment
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Hewlett Packard Enterprise HF9C0E
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £0 to £250 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 1 year - pick-up and return - 9x5 - for HP 470 G8; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HP Factory Express - Extended service agreement - 1 year - on-site
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1751 to £2000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2751 to £3000 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 5 years - carry-in - 9x5 - for ProBook 430 G6, 430 G7, 430 G8, 440 G6, 440 G8, 44X G9, 450 G6, 450 G8, 455 G9
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Tech Install CRU Add On - Installation - 1 year - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring for AiO Edition - 1 host - phone consulting - 3 years - 24x7
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1751 to £2000 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £3001 to £4000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2; MX12; Pro Tablet 608 G1; Pro x2; TX1 POS Solution
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Networks Software Group 150
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE - Extended service agreement - parts and labour - 1 year - on-site
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 255 - 1 disk array
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £251 to £350 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M75n IoT; M75s Gen 2; M75t Gen 2; ThinkEdge SE50; V50s-07; V530-15; V55t-15
• Commercial LG up to 55" 3-5 Year Box Swap Warranty
• Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro M304a, M404dn, M404dw, M404n
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HP 1 year Critical Advantage L1 Virtual System CV2 Citrix Ext DAS 1800 Users Software Services
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL325 Gen10, DL325 Gen10 Entry
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
• ASUS Warranty Extension - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 1 year (2nd year) - pick-up and return - response time: 5 business days - for FX503; ROG GL75X; VivoBook S14; S15; ZenBook 3 Deluxe UX490; Zenbook Flip S UX370
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
• Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP10
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 190 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £351 to £500 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE Serviceguard - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £5001 to £6000 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 3500 f1
• Avocent HMX 6000 - KVM / audio / USB extender - 1U
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - upgrade from Basic
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• SonicWALL GMS Application Service Contract Base - Technical support - for SonicWALL GMS Standard Edition - 25 nodes - phone consulting - 1 year - Canada, United States
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 1 server - ESD - upgrade from HP Data Protector Express Basic - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: B7E10AR, K2Q12AR, K2Q15AR, M0T57AR, M0T58AR, M0T59AR
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG, J9064A#ACD, J9064A#ACE
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW017BR#ABG, DW017BR#ABU, DW017BR#ACD, DW017BR#ACE, DW017BR#ACJ, EH848AR#ACD
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2501 to £2750 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E4200-24G Switch
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z4 G4; ZCentral 4R
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T3500 Production eMFP
• Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR550 7X03
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
• Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 220 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
• SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 750 users
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Onboard - 100 devices - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 10 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 826041-B21, 826041R-B21, 826090-B21, 872627-B21, 872628-B21, 872628R-B21, 873945-B21
• Lenovo Microsoft Autopilot PKID registration (Lenovo) - Remote configuration
• HPE Network Configuration and Integration Service - Configuration - on-site - business hours
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade licence - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JZ508A, JZ508AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £751 to £1000 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year on-site): ThinkCentre E73; M32; M53; M600; M625q; M700; M70c; M70q; M70s; M70t; M710e; M710q; M710s; M710t; M715q; M715q (2nd Gen); M715s; M715t; M720e; M720q; M720s; M720t; M725s; M73; M73e; M75n; M75n IoT; M75q Gen 2; M75q-1; M75s Gen 2; M75s-1; M78; M79; M800; M80q; M80s; M80t; M83
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - shipment - response time: next day - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
• HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £251 to £350 RRP)
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9200-48P-E, C9200-48P-E++, C9200-48P-E=, C9200-48P-E-RF
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
• Customer Solution Specialist Services On site support and knowledge transfer
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8700A#ACC, J8700A#ACD, J8700A#ACE, J9448A#ABB, J9448A#ACD, J9448A#ACE, J9448AR#ABB
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 150 - consulting - 1 year - 24x7
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• i3400 ESS 3 Yr Out of Warranty
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 793310R-B21, 793312R-B21, 793314R-B21, 816814R-B21, 816815R-B21, 816816R-B21
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 300
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
• AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Pro Display XDR
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08A, N9Y08AR, N9Y09A, N9Y09AR, N9Y09SB, N9Y10A, N9Y10AR, N9Y11AR, Q0F50A, Q0F50AR
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
• HPE VIRT SERVER ENVIRN COMPLX SVC
• Eaton Easy Battery+ - Battery replacement
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7220 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Scale Series
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Installation Service - Installation - on-site - for P/N: 878972R-B21, P19559-291, P19560-291, P19560R-B21, P19561-291, P19561R-B21
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• i3450 ADV 1 Yr Out of Warranty
• SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - up to 25 units - volume - for P/N: 01-SSC-8469, 01-SSC-9182, 01-SSC-9183, 01-SSC-9184
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Pro X451dn, X451dw, X551dw
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• i3300 ESS 3 Yr Out of Warranty
• HP 3 year Critical Advantage L3 Virtual System CV2 Citrix Basic SAN 200 Users Software Services
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for LaserJet P2035
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control suite for Microsoft System Center - phone consulting - 4 years - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £501 to £750 RRP)
• AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - labour - 1 year - on-site - repair time: 10 business days - for Mediant 800
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• I5250S 3 Year OnSite 4 Hour Resp 4hr Fix
• Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech medium room solution with Tap and Rally
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HP 4Y ADD10 CRITICALADVANTAGE CREDIT
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 5 years - shipment - response time: 24 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7030 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Synergy 3530C - Host bus adapter - PCIe 3.0 x16 Mezzanine - 16Gb Fibre Channel x 2 - for Synergy 480 Gen10, 620 Gen9, 660 Gen10, 680 Gen9; Synergy 12000 Frame
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9651A#B2B
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring NAS Edition - 10 hosts - phone consulting - 3 years - 24x7
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Helpdesk - Technical support - phone consulting (for 1 primary device and up to 5 peripheral devices) - 3 years - extended business hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 83X G7, 83X G8, 840, 84X G7, 84X G8, 85X G7, 85X G8, EliteBook x360
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 9x5 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 3120, 3140, 3340, 3420, 3430, 3440, 3450, 3520, 3540, 3550
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7030 Controller - VIA/VPN users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Avocent - Rack mounting kit - 19" - for HMX 5000, 6000
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - response time: NBD - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 210 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for ScanJet Enterprise Flow N7000 snw1
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-344 (EG), AP-344 (IL), AP-344 (JP), AP-344 (RW), AP-344 (US)
• Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for Miix 520-12IKB 20M3
• Hewlett Packard Enterprise HC5P3E
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £5001 to £6000 RRP)
• Hewlett Packard Enterprise HC3K8E
• HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 863442-B21, 863445R-B21, 863446R-B21, 863447R-B21, 875938-B21, P02057-S01, P02058-S01
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Synergy Installation and Startup Service - Installation / configuration (for additional frame) - on-site - for P/N: P06011-B21, P06011-B22
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 9x5 - response time: 2 h
• HP 5Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
• Panasonic ProServices ProTect - Accidental damage coverage - parts and labour - 3 years - repair time: 4 days - for Toughbook CF-MX4
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9468A#ABB, J9468A#ACD
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Advanced Pack - phone consulting - 3 years - 24x7
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
• SP Door, Dome Assy PM23c, Z2 spare
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HP 5y NBD Onsite with Active Care DT SVC,3/3/3 Wty High-end Desktops,Hardware Onsite Break Fix SupportTech Pulse Enabled Proactive Support5 Year
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• 4 Year 9 x 5 Support
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-24G EI Switch, A5500-24G-SFP EI Switch
• i3500 PREM 3Yr Out of Warranty
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 2 rolls) - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6dr, Z6dr PostScript with V-Trimmer
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2501 to £2750 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Sony PrimeSupport Elite - Extended service agreement - replacement - 5 years - shipment - response time: 24 h - for VPL-PHZ10, PWZ10
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Hewlett Packard Enterprise HC0P0E
• HP 1Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• i4850 PREM 1yr Out of Warranty
• Electronic HP Care Pack Installation Service - Installation / configuration (for network kit) - on-site - for DesignJet HD Pro 2, HD Pro MFP, SD Pro MFP, T1200, T2500, T2530, T2600, T2600dr, T3500
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ZBook 14 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3, Studio G4, Studio G5
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 1 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go, Go 2
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £3001 to £3250 RRP)
• Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for 100w Gen 3; 14w Gen 2; 300e Chromebook Gen 3; 300w Gen 3; 500e Chromebook Gen 3
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
  
• Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R3S69A
• HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2001 to £2250 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1751 to £2000 RRP)
• Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for OptiPlex 3070, 3080, 3090, 3280 All In One, 5080, 5090, 5270 All In One, 5480 All In One, 7070, 7070 Ultra, 7080, 7090, 7470 All In One, 7480 All In One, 7780 All In One
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
• HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6920 48XG
• Lenovo Premier Support - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M70t Gen 2; M75; M75q Gen 2; M75t Gen 2; V50s-07; V55t-15
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 651 - VIA/VPN users - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Visioneer 94-0185-000-8
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 180 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Installation Service - Installation - on-site
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Software Technical Support - Technical support - consulting - 3 years - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers
• Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Extended service agreement parts and labour 4 years on-site 9x5 response time: NBD
• HPE WIN SRVR 2003 MODERNZ TIER 3 SVC
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Features Pack - consulting - 3 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from Basic
• Electronic HP Care Pack Next Business Day 9x5 Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro 4001dne, 4001dwe, 4001ne, 4002dne, 4002dwe
• Eaton Easy Battery+ - Battery replacement
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 225 - phone consulting - 1 year - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment - 10 servers - phone consulting - 4 years - 24x7
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Software Technical Support - Technical support - for HPE integrated Citrix XenServer Platinum Edition - 4 processors, 2 processors - phone consulting - 3 years
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL253A#ABB
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2251 to £2500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
• i2900 PREM 3yr Out of Warranty
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £3001 to £3250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra EC55
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2501 to £2750 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Controller - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• Hewlett Packard Enterprise HB0Q3E
• HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center User Access Management Software - 50 users - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £501 to £750 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE 7502, 7503-S Switch with 1 Fabric Slot; FlexNetwork 7503 Chassis
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1501 to £1750 RRP)
• HPE Installation and Startup - Installation / configuration - 1 incident - for HP Integrated Lights-Out (iLO) Power Management Pack
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
• FCTRY EXP VIRTUALIZATION ENABLESVCS SVC
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Chromebook from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Direct Backup Standalone - phone consulting - 3 years - 24x7 - response time: 2 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
• i3400 ESS 1 Yr Out of Warranty
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z2 G4; ZBook 14u G6, 15 G6, 15u G6
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 1 server - phone consulting - 4 years - 24x7
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise H8XV4E
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q86A, K2Q86AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £751 to £1000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £3251 to £3500 RRP)
• Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-MLX-10GX20-X2
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £3001 to £3250 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro CP1025, CP1025nw, CP1525n, CP1525nw, M252dw, M252n
• Avocent ADB0045
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £251 to £350 RRP)
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
• Eaton Warranty Advance - Extended service agreement - inspection (for UPS 20 / 30 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155; E Series DX; MX Frame
• HPE 24x7 Software Proactive Care Service - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years 9x5 Support - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB upgrade) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet M209, M211, MFP M140; LaserJet Pro MFP M31
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5301, 5391, 5401, 5402, 5490, 5501, 7500, 7590
• Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for Storage D3284 6413
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Software Technical Support - Technical support - for HPE ProCurve Manager Plus ( v. 3 ) - upgrade licence - 50 devices - phone consulting - 3 years - 9x5
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
• I3400 3y OnSite 4hr Resp 4hr Fix
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
• AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2251 to £2500 RRP)
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for HP 240 G6, 240 G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; ProBook 430 G4; x2
• HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• SonicWall Dynamic Support 8X5 - Extended service agreement - replacement - 2 years - shipment - 8x5 - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM869A#ABU
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £0 to £250 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2001 to £2250 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L1 - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for Linux - 16 servers - phone consulting - 3 years - 24x7
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• DS-970 3Y OSSW COVERPLUS
• Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 10 servers - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 6 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1001 to £1250 RRP)
• Electronic HP Care Pack Next Business Day Solution Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G10, 16 G9, ZBook Fury 15 G8, 16 G9, 17 G8
• Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• I3300 3yr OnSite 8hr Resp 8hr Fix
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
• Dell Upgrade from Lifetime Limited Warranty to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1524, N1524P
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - 10 servers - consulting - 3 years - 9x5
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• MS Extended Hardware Service Plus Srfc Pro GB 4Y from Purchase
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1501 to £1750 RRP)
• SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for HP 20X G4, 260 G4, 280 G5; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P9500, SC-P9500 Spectro
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £5001 to £6000 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E85055; LaserJet Pro MFP M329, MFP M428, MFP M429
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 7720, 8500, 87XX, 90XX, K8600
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 2x1GbE 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B84B, Q8C64B
• Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 3 business days
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 130 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 5Y FC NBD EXCH OC 1420 8G SWTC S
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - repair time: 2 business days
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
• Kodak Alaris On-Site Service Advanced - Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h - repair time: 8 hours - for Kodak i5250
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q9H64A, Q9H65A, Q9H66A, Q9H67A, Q9H68A
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Elite x360; EliteBook 840 G10, 8540, 860 G10; ProBook 64X G2, 65X G2; ZBook 15 G2, 17 G2
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £0 to £250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• 2 yr Hot Swap Warranty for screens upto 63
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 1 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 3 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
• HPE - Extended service agreement - parts and labour - 3 years - on-site - for SureStore Ultrium 460
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 5 - phone consulting - 4 years - 24x7 - response time: 2 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Dynamics - VSE with HPE Insight Control Environment - 16 servers - phone consulting - 4 years - 24x7
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks P2000 Snapshot 512 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Software Phone-in Assistance - Technical support - for HPE StorageWorks Secure Path for Windows Workgroup Edition ( v. 4.0c ) - 1 user - phone consulting - 1 year - 24x7
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for EcoTank ET-16600, L15150
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
• I3200 1yr OnSite 8hr Resp 8hr Fix Out
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 1 server - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
• HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Hewlett Packard Enterprise H9PG3E
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech large room solution with Tap and RallyPlus
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GTXM-30, AT-X530-52GTXM-50
• HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Fabric Manager Server - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• WARRANTY 3Y Premier
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £0 to £250 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-24G, A5500-24G-SFP, A5500-48G
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• MS EHS PLUS SRFC GO GB 2Y FROM PUR
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• 5 Year 9 x 5 Support
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
• Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £3001 to £3250 RRP)
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 3190 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
• Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaPad 3 15ITL05 81X8
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1251 to £1500 RRP)
• SonicWALL GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 5 additional nodes - phone consulting - 2 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Disk System 2300
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB913A, BB913A#B8X, BB913AR
• Electronic HP Care Pack Next Business Day Solution Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x360, EliteBook 830 G10, 830 G8, 83X G9, 840 G8, 84X G9, 850 G8, 860 G10, 86X G9
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for S400z; ThinkCentre M700z; M70a Gen 3; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
• Electronic HP Care Pack Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, P34hc G4, Z24f G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Chromebook from £251 to £500 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £0 to £250 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - phone consulting - 1 year - 24x7 - response time: 2 h
• Electronic HP Care Pack Hardware Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - 9x5 - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
• HPE MIGR ASSES SVC CS300 FOR MSFT AP
• HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Message Passing Interface library (HP-MPI) - 128 cores - phone consulting - 1 year - 24x7
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T830
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Insight Control
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £3251 to £3500 RRP)
• Hewlett Packard Enterprise HR1Z9E
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• AppleCare+ for Headphones - AirPods
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 5 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 2 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop 280, Pro 300 G6; ProDesk 405 G8, 40X G6
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AW576A#ABB
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkStation P700; P710; P720; P900; P910; P920
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H75A
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP MSM422 Dual Radio Access point
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Dynamics - VSE with HPE Insight Control Environment - 16 servers - phone consulting - 5 years - 24x7
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Installation & Startup Service - Installation / configuration - for HPE OneView
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Hewlett Packard Enterprise H9BH0E
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 10x5 - response time: NBD - for PowerEdge R230
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8300
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Next business day FULL swap-out support following expiry of manufacturer's warranty
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE - Technical support - phone consulting - 24x7
• HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2751 to £3000 RRP)
• HPE PLATFORM ADVISORY WORKSHOP L1
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Lenovo 5PS7A22389
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• LFD Extended Warranty 2 Years - Q-Line 33 INCH-55 INCH
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
• Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar Mini
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7240 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• SonicWall Dynamic Support 8X5 - Extended service agreement - replacement - 2 years - shipment - 8x5 - response time: next day - for NSa 3600, 3600 High Availability, 3600 TotalSecure
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
• Lenovo e-Pack Smart Office Assess - Technical support - consulting
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• APC Preventive Maintenance Visit - Technical support - preventive maintenance (for UPS 20 kVA) - on-site - for P/N: G35T20K3IS, G35T20KF2B4S, G35T20KF3B4S, G35T20KF4B4S, SUVTJP20KF2B4S, SUVTRTF20KB5F
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JZ508A
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2251 to £2500 RRP)
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Scalable File Share 20
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C8690, WF-C8690D3TWFC, WF-C8690DTWF, WF-C8690DTWFC, WF-C8690DWF
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for HP 260 G4, 285 G6; Elite Slice G2; EliteDesk 80X G6; ProOne 400 G6, 600 G6
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £751 to £1000 RRP)
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7240 - VIA/VPN users - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise HR1Y7E
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• INSIGHT PRO 25 PACK 1 YEAR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• D-Link Assist Warranty Extension Category A - Extended service agreement - parts and labour - 3 years - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD
• HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: AIR-AP2802I-Q-K9, AIR-AP2802I-QK9-RF, AIR-AP2802I-QK9-WS
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581A#B2C, JL581AR, JL581AR#ABA
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Managed Flow MFP M830zm
• NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
• Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
  
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 2 years - shipment - response time: next day - for P/N: 01-SSC-9175
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Advanced Accelerator for FICON - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1001 to £1250 RRP)
• Brocade Premier Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: 4 h - for Brocade 6510
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 1 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE SW Data Protector Express Backup Agent Drive Expansion
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 1 year - on-site - 13x5 - response time: 4 h
• COMP NETWORK SUPPORT HP CNS
• HPE Image Load Service Third Party SW Application - Technical support - software application support - factory integrated
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S510; ThinkCentre M625; M700; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V530-15; V55t-15
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1001 to £1250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B67B, Q8B67BR, Q8D07B
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB917D, BB917DR
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN switch 2/8
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks Enterprise Fabric Management Suite - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8772B#ABB, J8772B#ACC
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProDesk 400 G7, 405 G8; ProOne 440 G9
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 8 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2001 to £2250 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 6 - phone consulting - 1 year - 24x7 - response time: 2 h
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
• MS EHS PLUS SRFC LT STDIO GB 2Y PUR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
• Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR670 7Y37
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 8 servers - phone consulting - 5 years - 24x7
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE Proactive Care 24x7 Software Service - Technical support - for Aruba Enable Support on a Mobility Controller - Capacity License - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc3000 Enclosure; ProLiant BL460c Gen8
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 5 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QQ698AR, QQ699A, QQ699AR, QQ700A, QQ700AR
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1251 to £1500 RRP)
• HPE Software Technical Support - Technical support - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE Support Plus - Technical support - for Microsoft OS - phone consulting - 3 years - 13x5 - response time: 2 h
• Hewlett Packard Enterprise HN4Z0E
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2501 to £2750 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 215 - phone consulting - 1 year - 24x7 - response time: 2 h
• Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 10-15 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE 3Y Foundation Care 24X7 SW1606SWITCHADVEX Service
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL626AR, JL626AR#ABA, JL627A#AC3, JL627A#AC4, JL627AR, JL627AR#ABA, JL859A, JL860A
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook x360
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5406zl-48G Intelligent Edge
• HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £751 to £1000 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 3600, 3600 High Availability, 3600 TotalSecure
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Return to Depot Post Warranty - Extended service agreement - parts and labour - 1 year - 9x5 - for OMEN by HP Laptop 15, 16, 17; OMEN X by HP 2S Laptop; Laptop 15; Spectre x360 Laptop
• HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM445AR, AM447AR, AM448AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• i3200 PREM 3Yr Out of Warranty
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Packaged Cluster
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 135 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• Avocent LongView LV3000 - Video/audio/USB extender - up to 300 m
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 3; M90t Gen 3; ThinkEdge SE30
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
• HPE 24x7 Software Technical Support - Technical support - consulting - 3 years - 24x7 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• EPACK 3YR PC 24X7 DL360 GEN10 SVCS F/ DEDICATED SERVER/STORAGE/NETW
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• Elo Extended Warranty - Extended service agreement - parts and labour - 5 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE 24x7 Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for IA32 - consulting - 3 years - 24x7
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2001 to £2250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M455dn
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 2 years - shipment - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 2 - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £751 to £1000 RRP)
• I4650 5 Year OnSite 8hr Response 8hr Fix Warranty
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £751 to £1000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - pick-up and return - 9x5 - for Chromebook 14, 14a, 14b, 15; Chromebook x2; x360; ENVY 17; Stream 11, 13, 14; Stream x360
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9485A#ABB
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
• HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 10 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Latex 360
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 170 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• eSupport Pack 4 Year 4 Hour Onsite 24 x 7 Extended Warranty
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE Installation Service - Installation
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• Hewlett Packard Enterprise HL2K8E
• Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
• Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
• i3450 ESS 3 Yr Out of Warranty
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Enterprise Server Edition - 1 host - phone consulting - 3 years - 24x7
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge T440
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B62B, Q8B63B, Q8C26B, Q8C49B, Q8D00B
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £0 to £250 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402A#ABB, JH402AR
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - for Chromebook Enterprise 14 G7; Chromebox Enterprise G4, G4; ProBook 11 G1
• I5250S 1 Year OnSite 8 Hour Resp 8 Hour Fix
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £501 to £750 RRP)
• SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 25 users
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £3001 to £3250 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £3001 to £4000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M406dn
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £0 to £250 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £751 to £1000 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £251 to £500 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
• HPE Installation Service - Installation - on-site - for StorageWorks SSL1016
• Fujitsu Scanner Service Program 3 Year Extended Warranty for Fujitsu Office Scanners - Extended service agreement (extension) - replacement - 3 years - shipment - 8x5 - response time: NBD - for Fujitsu SP-1120, SP-1120N, SP-1125, SP-1125N, SP-1130, SP-1130N, SP-1425
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £0 to £250 RRP)
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkPad L380; L470; T440p; T540p; W540; X1 Carbon (2nd Gen); ThinkPad Yoga 20C0
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba M3 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• Canon Easy Service Plan On-site next day service - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for imageFORMULA DR-6010C, DR-6030C
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 14 - phone consulting - 4 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteDesk 705 G4; EliteOne 800 G4; Workstation Z1 G6, Z2, Z2 G4, Z2 G5; ZCentral 4R
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - 50 TB capacity, 300 packs - phone consulting - 4 years - 9x5
• SonicWALL GMS Application Service Contract Base - Technical support - for SonicWALL GMS - 10 nodes - phone consulting - 1 year - 24x7
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH395AR
• i2900 PREM 1yr Out of Warranty
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• 3 Year Critical Advantage L1 VSCV2CTXEXTSAN1200U Software Service
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• Sony PrimeSupport On-Demand - Installation / configuration - travel expense coverage - 1 day - on-site
• INSIGHT PRO 10 PACK 5 YEAR
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £501 to £750 RRP)
• HP 5y HP Presence Insights Svc E-LTU,HP 5y Presence Insights Service Customer is responsible for creating back-up CD or hardcopy LTU. HP will not provide any physical product with this electronic software.
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• I2900 1y On-Site 4 hr resp 4hr fix
• i3250 ADV 3 Yr Out of Warranty
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• HPE Installation Service - Installation - on-site - for P/N: P39478-B21, P39478-B21#ABA
• HPE 24x7 Software Technical Support - Technical support - for HPE StoreVirtual VSA Software - Capacity Upgrade - 4-10 TB capacity - phone consulting - 4 years - 24x7
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1001 to £1250 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S405; S500; ThinkCentre Edge 63; ThinkCentre M700; M800; M810; M820z AIO; M900
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5g
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2251 to £2500 RRP)
• Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for IdeaPad D330-10; IdeaPad Miix 320-10; 510-12; Miix 520-12; 630-12Q35; YOGA Book ZA0W
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 6 - phone consulting - 1 year - 24x7
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1251 to £1500 RRP)
• ASUS Warranty Extension Package Local - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 1 year
• EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Only Series
• Visioneer 94-0335-W3-8
• HPE Proactive Care 24x7 Software Service - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £251 to £350 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2501 to £2750 RRP)
• Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 450 G8, 455 G7; ProBook x360
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
• HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T7200 Production Printer
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R72A, K2R72AR, Q0F53A
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9660A#ABB
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 6951; Officejet Pro 7730
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Premium License) - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8993A#ABB
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• 3 Year Critical Advantage L3 VSCV2CTXEXTDAS1800U Software Service
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for ZBook Create G7, Power G7, Power G8; ZBook Firefly 14 G8; ZBook Fury 15 G7, 15 G8, 17 G7
• HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 140 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J8994A#ABB
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 3 years (from original purchase date of the equipment) - shipment - response time: NBD - for Surface Laptop, Laptop 2, Laptop 3, Laptop 4
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
• Extreme Networks PartnerWorks 4 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: EC7200A2B-E6
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £251 to £500 RRP)
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £3001 to £3250 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2251 to £2500 RRP)
• SonicWALL Comprehensive GMS - Technical support - for SonicWALL GMS Standard Edition - 5 additional nodes - consulting - 1 year - 24x7
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-52GTX-30, AT-X530L-52GTX-50
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HP 1 year Critical Advantage L2 Virtual System CV2 Citrix Ext DAS 1800 Users Software Services
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £5001 to £6000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253A#ABB
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Replication Gateway - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AP775A#ABB
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed M605dnm, M605xm
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE SW Data Protector Express Backup Agent Drive Expansion
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Priority Access Plus - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - 3 notebooks / 1000 seats - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR630 7X02
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2251 to £2500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £501 to £750 RRP)
• HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for ZBook 14u G4, 14u G6, 15 G4, 15u G3, 15u G4, 15u G5, 15u G6, 17 G2, 17 G3, 17 G4
• Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28PS, AT-GS970M/28PS-10, AT-GS970M/28PS-30, AT-GS970M/28PS-50
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• ASUS Warranty Extension Virtual Package - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 3 years - on-site - 7x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1001 to £1250 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2751 to £3000 RRP)
• SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 155 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £751 to £1000 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen9
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) - 2 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HP 3y Nbd Adv Exch MFP Page Limit Hi SVC,Tank 79x 760x,3y Exchange SVC,Consumer only,HP ships replacement next bus d, 8am-5pm,Std bus d excl HP hol. HP prepays return shipment
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
• Factory Express Disk Array San Software Package 4 Service
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h - for P/N: MS225-24P-HW
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Installation Service - Installation - on-site - for ProLiant DL20 Gen9 Solution
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14; V14 G2 ALC; V14 G2 ITL; V15; V15 G2 ITL
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VH10
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 3 years (from original purchase date of the equipment) - shipment - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1001 to £1250 RRP)
• NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 50 users
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM2320fxi, CM2320nf
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 64X G10, 655 G10; ProBook 640 G5, 640 G8, 64X G4, 650 G5, 650 G8
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 175 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• 5 Year Warranty Extension (4th adn 5th Year) for Models: V323 PG, V323-2 PG, V463, V552, P403, P403 PG, P463, P463 PG, X401S,X401S PG, X462S, X462S PG
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Hewlett Packard Enterprise HM8W2E
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Sony PrimeSupport On-Demand - Engineering service - 2 hour(s) - on-site
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
• Eaton Intervention Product Line C - Technical support - preventive maintenance - on-site - for P/N: 9PXM16KIRTN, 9PXM22KIRTN
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Network Server Agent - 3 licences
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Logitech Extended Warranty - Extended service agreement - 1 year - for Tap
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £251 to £350 RRP)
• Hewlett Packard Enterprise H9TY7E
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £501 to £750 RRP)
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 21TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B68B, Q8B68BR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
• HPE Support Plus 24 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL385 Gen10
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - repair time: next day
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q6Q63A, Q6Q63AR
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2501 to £2750 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £5001 to £6000 RRP)
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks P2000 Remote Snap - 1 licence
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2251 to £2500 RRP)
• Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for ThinkSystem SR650 7X06
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2751 to £3000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce DS-6500, DS-6500N
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 3 years - 24x7 - for ReadyNAS 102; 104
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 620 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G8, Power G9, Studio G8; ZBook Firefly 14 G9, 16 G9; ZBook Fury 15 G8, 17 G8
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303HR (EU) Remote Bundle, AP-303HR (US) Remote Bundle
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with up to 100 user
• HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z6 G4, Z8 G4
• HPE 10TB 12G SAS 7.2K LFF 512E SC HDD
• AppleCare+ - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - carry-in - must be purchased within 60 days of the product purchase - for Watch Nike Series 7 (GPS + Cellular), Nike Series 7 (GPS)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL320 Content Delivery Server
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Flexible t820
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £3001 to £4000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £501 to £750 RRP)
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BK763A
• 994-000137
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• Optoma Extended Warranty - Extended service agreement - parts and labour - 5 years
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AP775A#ABB
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
• HP 1 year Critical Advantage L2 Virtual System CV2 Citrix Basic SAN 200 Users Software Services
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; V50t-13; V530; V530-15
• I5650S 3 Year OnSite 4 Hour Resp 4 Hour Fix
• Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
• HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL365 G5
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
• INSIGHT PRO 50 PACK 5 YEAR
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Eaton Warranty Advance - Extended service agreement - inspection (for UPS 150 / 160 / 200 kVA) - 3 years (1st and 2nd year) - on-site
• Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for IdeaPad D330-10; IdeaPad Miix 320-10; 510-12; Miix 520-12; 630-12Q35; Yoga Duet 7 13IML05
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £4001 to £5000 RRP)
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 2Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 1 year (3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £251 to £350 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for EliteBook 830 G8, 840, 840 G8, 845 G7, 850 G8; EliteBook x360; Mobile Thin Client mt32
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• i3500 ADV 3 Yr Out of Warranty
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• DS-970 Scanner 5 Year OSSW CoverPlus Warranty
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T930, T930 PostScript
• HPE Support Plus 24 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Installation Service - Installation (for drive enclosure) - on-site - for P/N: AJ940SB, M0S81AR, M0S82AR, M0S84AR, M0S87AR, Q1J10A, Q1J10AR, QW967SB, QW968SB
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2751 to £3000 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Chromebook from £251 to £500 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color MFP X585; Officejet Enterprise Color Flow MFP X585
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
• Hewlett Packard Enterprise HG6E8E
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteDesk 800 G4; Workstation Z1 G3, Z2, Z2 G4, Z240, Z4 G4, Z6 G4, Z8 G4
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 2 business days
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Fortis 14 G10; Pro x360; ProBook 11 G2, Fortis 14 G10, Fortis 14 G9; ProBook x360
• Hewlett Packard Enterprise HC7H8E
• HP Analytics Proactive Management Premium Service - Subscription licence (5 years) + 5 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
• HPE - Extended service agreement - parts and labour - 3 years
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 83X G9, 86X G9; EliteBook x360
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Honeywell Repair Services Basic - Extended service agreement - parts and labour - 1 year (3rd year) - carry-in - repair time: 15 business days - for Honeywell 8680i
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Installation Service - Installation - on-site - for P/N: 867796-B22
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#ABB
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £251 to £500 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 4 years - 24x7
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• Hewlett Packard Enterprise HP7H0E
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Scalable File Share 20
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Active Care Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Elite Mobile Thin Client mt645 G7; Pro Mobile Thin Client mt440 G3
• HPE Next Day Exchange Hardware Support - Extended service agreement - parts - 3 years - shipment - response time: next day
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 Controller - VIA/VPN users - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Hewlett Packard Enterprise H9NX2E
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1501 to £1750 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
• NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for NEC L102, M302, M322, M332, M352, M362, M402, UM280, UM301, UM330, UM351, UM361, V302
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years - on-site - response time: NBD - for ThinkPad A285; A485; L13; L380; L390 Yoga; L490; L580; L590; T490; X12 Detachable; X39X
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1251 to £1500 RRP)
• Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The advanced service experience can optimize the productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
  
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1001 to £1250 RRP)
• Samsung - Extended service agreement
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T2100
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Essentials Integrated Lights-Out Select Pack for 100c Remote Management Cards - phone consulting - 3 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU625A, QU625AR, QU625SB
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x360, EliteBook 1040 G9 Notebook, EliteBook x360
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 4x10GBASE-T 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B87B
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
  
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• SonicWall Dynamic Support 24X7 - Extended service agreement - replacement - 2 years - shipment - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad P1, P1 (2nd Gen), P1 Gen 4, P16 Gen 1, P16 Gen 2, P17 Gen 1, P43, P53, P72, P73
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• Visioneer 97-0047-W5-8
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• Visioneer 94-0337-W5-8
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Sony PrimeSupport Elite - extended service agreement - 3 years
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG510A#ABB, JG510AR#ABH
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for 1/1/x warranty) - 1 year - on-site - 9x5 - response time: NBD - for Fortis 11 G9; Fortis x360; Pro x360; ProBook Fortis 14 G10, Fortis 14 G9; ProBook x360
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• SonicWall Sliver Support - Technical support - phone consulting - 1 year - 24x7 - for NSa 3600, 3600 High Availability, 3600 TotalSecure
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 5 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 150 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 6 - phone consulting - 4 years - 24x7 - response time: 2 h
• NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £251 to £500 RRP)
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-48G EI Switch
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: PEH946A
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
• HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1751 to £2000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £0 to £250 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE integrated Citrix XenServer Platinum Edition - 4 processors, 2 processors - phone consulting - 1 year - 24x7
• Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Installation Service - Installation - for P/N: Q7M86A
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2251 to £2500 RRP)
• HPE Care Pack - Technical support - phone consulting - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £501 to £750 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Software Technical Support - Technical support - for HPE ProCurve Manager Plus ( v. 3.0 ) - upgrade licence - unlimited devices - phone consulting - 3 years - 9x5
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH402A, JH402A#ABB, JH402AR
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: A7445C#ABH, C0L99AR, C0L99SB, EH946CR#ABH, EJ014B#ABH, P9B18A, P9B19A, P9G73A
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £3001 to £4000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack 5 Year Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G3, 45X G6, 45X G7, 45X G8, 470 G3, 470 G5
• HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 9x5 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1001 to £1250 RRP)
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £0 to £250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet P2035, P2035n
• HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 14 - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JF242A#ABB
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S200; S40X; S500; ThinkCentre Edge 63; 93; ThinkCentre M700; M73; M800; M83; M900; M93; X1
• HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Color LaserJet Pro M254, M255; LaserJet Pro M102, M118, M12, M15, M203, MFP M26, MFP M28
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 10 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £1251 to £1500 RRP)
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £1251 to £1500 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2001 to £2250 RRP)
• SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 235 - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £251 to £500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £351 to £500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £501 to £750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - 9x5 - for P/N: P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55250-B21, P55276-421
• Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Epson CP05OSSWH919
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• i3300 ADV 3 Yr Out of Warranty
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R2H25A, R2H26A, R2H27A, R2H28A, R2H29A, R2H40A
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• APC On Site Service - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labour - Electronic and Physical Service - Parts and Labor
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB909A, BB909AR, BB909B, BB909BR
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1001 to £1250 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 64 - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £0 to £250 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £3001 to £3250 RRP)
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet MFP M234
• HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE Critical Advantage L3 - Technical support - for HPE Power Pack Software - phone consulting - 5 years - 24x7
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £351 to £500 RRP)
• HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller Enterprise Bundle - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2251 to £2500 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £3001 to £4000 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £1251 to £1500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £751 to £1000 RRP)
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H73A, Q8H74A, Q8H74AR
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £751 to £1000 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1001 to £1250 RRP)
• Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2501 to £2750 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care Advanced Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1501 to £1750 RRP)
• SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 1 year - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7205 Controller - VIA/VPN users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2, 500
• Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1501 to £1750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for Chromebook 11 G9, 11A G8, 11MK G9; Chromebook x360; Elite c640 G3; Stream Pro Laptop 11 G4
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Hewlett Packard Enterprise H8ZH5E
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days - for Mediant 800
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Chromebook from £0 to £250 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £751 to £1000 RRP)
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• AudioCodes Remote Implementation Support - Installation / configuration - for Mediant 1000
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH328A#ABB
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £5001 to £6000 RRP)
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 4 years - on-site
• Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 763850R-B21
• I3200 3yr OnSite 4hr Resp 4hr Fix
• Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for Storage Enclosure 1735; BladeCenter HC10; HS12; LS21; System x3100 M4; x3105; x3250
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Controller - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad L390 Yoga 20NU
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• I5650 1 Year OnSite 8 Hour Resp 8 Hour Fix
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - for HPE Networks Software Group 2
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £251 to £500 RRP)
• AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - for Mediant 3000
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 4; L13 Yoga Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; X13 Gen 4
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G4, 440 G5, 440 G6
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2001 to £2250 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £751 to £1000 RRP)
• HPE Proactive Care 24x7 Software Service - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500B, SN6500B 16Gb
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1001 to £1250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £251 to £500 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h - for ProLiant DL585 G6 Base
• HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for (only 1-year base warranty) ProBook 640 G2, 640 G3, 640 G4, 640 G5, 645 G3, 645 G4, 650 G1, 650 G2, 650 G3, 650 G4, 650 G5
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#ABB
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1001 to £1250 RRP)
• HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE SW Data Protector Express Backup Agent Drive Expansion
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• i3200 PREM 1yr Out of Warranty
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2501 to £2750 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7220 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M118, M15, MFP M28
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
• HPE Factory Express - Extended service agreement - parts and labour - on-site
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - upgrade licence - 10 servers - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
  
• D-Link Assist Silver Category C - Technical support - phone consulting - 5 years - 9x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• Kodak Care Kit On-Site Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Kodak i3200
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
• AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S1
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £2501 to £2750 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Installation Service - Installation - for ProLiant DL370 G6, DL385p Gen8, DL580 Gen9, DL585 G6
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL380 G4 Performance Pack
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• 3y Next Business Day Designjet 3D 8-Color Hardware Support
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £751 to £1000 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB933A, BB933AR
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 4 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
• SonicWall Sliver Support - Technical support - phone consulting - 2 years - 24x7 - for NSa 3600, 3600 High Availability, 3600 TotalSecure
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks MSL8096
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• X950 XS950 1 Year Renewal Parts Only
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £0 to £250 RRP)
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L470; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £351 to £500 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: M0T60AR, M0T61AR
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2751 to £3000 RRP)
• Hewlett Packard Enterprise H9AC5E
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
• TS Electronic Warranty, Upgrade from a 1 Year Depot to a 5 Year Onsite Next Business Day
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• NETGEAR ProSupport OnCall 24x7 Category S1 - Technical support - phone consulting - 3 years - 24x7
• HPE Installation Service - Installation / configuration - on-site - for HP A5500-24, A5500-48, A5800-24, A5800-48, E5500-24, V1405
• 5th year Extension to CoverPlus Onsite service, Target is for an engineer to be onsite to repair your Epson Product within 2 days of call being received. CoverPlus does not cover replacement of items designated as maintenance items that have reached the end of their life.
  
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Installation Service - Installation / configuration - on-site
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2501 to £2750 RRP)
• Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Bare Metal Disaster Recovery Option
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18PS-30, AT-GS970M/18PS-50
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6000B 16Gb Bundled Fibre Channel switch
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £3001 to £3250 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• I3250 3yr OnSite 8hr Resp 8hr Fix
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ENVY 5542; ENVY Inspire 72XX, 79XX; Photosmart 6520, Ink Advantage K510
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 2Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Pole Display; Engage Go Jacket; Engage One Pro Slim VESA, VESA hub
• TADL Assist Warranty Extension - Extended service agreement - 4 years
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 240 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Dell VD_4HD
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year (1st year) - on-site - for SureColor SC-P7000, SC-P7000V
• AppleCare for Enterprise 15-inch MacBook Air (M2) 48 months Tier 1
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
• ASUS Warranty Extension Package Local - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Express Shipment Small Logistic SVC
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
• Hewlett Packard Enterprise HC4K9E
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-48FP-4X-UK
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
• 3 Year Critical Advantage L2 VSCV2CTXBASDAS200U Software Service
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £5001 to £6000 RRP)
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 3 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Network Server Agent (pack of 3) - 1 backup server
• HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £751 to £1000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £251 to £500 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581AR, JL581AR#ABA
• AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express Bare Metal Disaster Recovery Option - 1 licence
• HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £3001 to £3250 RRP)
• Kodak Care Kit On-Site Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Kodak i2900
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - for HPE StorageWorks Power Pack Software Bundle - 1 switch
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2251 to £2500 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 3 years (from original purchase date of the equipment) - shipment - response time: NBD - for Surface Pro
• SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet 5590, 5590p, N6310; Scanjet Pro 3000 s2
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; x360; EliteBook 1040 G9, 10XX G1; EliteBook Folio 1020 G1; EliteBook x360
• HPE - 3 years warranty - parts and labour - 3 years - on-site
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#ABB
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £0 to £250 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M480f
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 3 - phone consulting - 1 year - 24x7
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 1 server
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro Slate 10 EE G1; Pro Tablet 10 EE G1, 408 G1, 608 G1, 610 G1; Pro x2; TX1 POS Solution
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £3001 to £3250 RRP)
• TADL Assist Warranty Extension - Extended service agreement - parts and labour (for display with up to 73" diagonal size) - 4 years - on-site - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 1 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Lenovo Onsite Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: SBD - for P/N: 6160H7S, 6160S7E
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £2501 to £2750 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2751 to £3000 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Avocent HMX 5000 - KVM / audio / USB extender - 1U
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks P4000 G2 2-node Unified NAS Gateway Node
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £251 to £350 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop) - 5 years - on-site - response time: NBD - for HP Collaboration G6; Elite Slice G2; EliteDesk 80X G6; ProDesk 40X G6; ProOne 400 G6
• HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Print At Your Service Next Business Day Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro M201dw, M201n, M203dn, M203dw
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
  
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £3001 to £4000 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1501 to £1750 RRP)
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
• Eaton Intervention Product Line E - Technical support - preventive maintenance - on-site
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1501 to £1750 RRP)
• Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 34; Elite 800 G9; EliteDesk 805 G8; EliteOne 870 G9
• NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 1 year - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 10 - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Dell 3Y Keep Your Hard Drive - Extended service agreement (for hard drive only) - 3 years - for PowerEdge R230, R430
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Analytics and Location Engine - 1 access point - ESD - minimum 50 licences purchase - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet P2035
• I3250 1yr OnSite 8hr Resp 8hr Fix
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Laser 103, 107, 108, MFP 131, MFP 135, MFP 136, MFP 137, MFP 138
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1751 to £2000 RRP)
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
  
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• SECURE PRINT ADVANCED LICENCE LICS
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller Enterprise Bundle - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £4001 to £5000 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £0 to £250 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £0 to £250 RRP)
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet 10XX, 11XX, 3000, D1660, D2660, D2680, D5560, Ink Advantage 1115; ScanJet 300
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color X555dn, X555xh
• HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £2251 to £2500 RRP)
• Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 155 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP V1405-8G Switch
• HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• i4850 ESS 1 Yr Out of Warranty
• Dell 4Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 4 years - for Vostro 15 3510, 15 7510, 16 5630, 3501, 5301, 5402, 5502, 5625
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £251 to £500 RRP)
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13b - phone consulting - 3 years - 24x7 - response time: 2 h
• Zebra OneCare for Enterprise Select with Comprehensive Coverage, Refresh for Standard Battery and Fastrack Option - Extended service agreement - advance parts replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC57
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Snapshots - phone consulting - 3 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB
• HP 3 year Critical Advantage L1 Virtual System CV2 Citrix Basic SAN 200 Users Software Services
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL365 G5
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9485A#ABB
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £2501 to £2750 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T2100
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 1 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Software Technical Support - Technical support - for HPE StoreVirtual VSA Software 2014 - upgrade licence - 4-50 TB capacity - phone consulting - 4 years - 9x5
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet 2320, Ink Advantage 2375, Ink Advantage 2778; DeskJet Plus Ink Advantage 6075
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1001 to £1250 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - 1 disk array - phone consulting - 3 years - 24x7
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £1501 to £1750 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £0 to £250 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Chromebook from £251 to £500 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 210 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 651 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: B7E20ABUN
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
  
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB874A#ABA, BB874A#ABU, BB874A#ACE, BB874A#AKY, BB874AR, BB874AR#ABB, BB874SB, P9G75A
• Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZQ500 Series ZQ511, ZQ511 RFID, ZQ521
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP 3100-8-PoE v2 EI Switch
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• LICENSE SILENT IMAGE UPDATE LICS
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
• Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 3 years - 24x7
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £751 to £1000 RRP)
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for OMEN by HP 15, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
• HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Chromebook from £0 to £250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2501 to £2750 RRP)
• HP4YCRITADVL1 CWDM 2SLOT MUX CHASSIS
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE INSTALL NONSTDHRS SYNERGY NODE S
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1251 to £1500 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Active Care Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite c640 G3, Fortis 14 G10, Pro c640, c640 G2, c645, c645 G2
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2251 to £2500 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £351 to £500 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £3251 to £3500 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 150 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £1751 to £2000 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Select Pack - upgrade licence - 1 server - phone consulting - 1 year - 24x7
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £4001 to £5000 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £1001 to £1250 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MOD-A-BM, NC55-MOD-A-BM=
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1751 to £2000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage Go Fixed Mount, Tilt Mount; Engage One Basic I/O Connectivity Base; EngageGo iSMP4
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 6830, 69XX, 7720, 8100, 8500, 87XX, 9016, K8600
• Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NCS-5504
• Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
• Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express Drive Expansion Option - 1 licence
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for IdeaPad 4G 14Q8C05; 5 14; 5 15; 5 Pro 14; 5 Pro 16; 5G 14Q8X05; IdeaPad Flex 5 14; 5 16
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2501 to £2750 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Chromebook from £0 to £250 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HPE 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
• Lenovo Keep Your Drive Add On - extended service agreement - 2 years
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow 7500
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £3001 to £4000 RRP)
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• Microsoft Extended Hardware Service Plan Plus - Extended service agreement - advance hardware replacement - 3 years (from original purchase date of the equipment) - shipment - response time: NBD
• Lenovo Keep Your Drive - Extended service agreement - 3 years - for V14; V14 IGL; V145-14; V15; V15 G2 ALC; V15 G4 AMN; V17 G2 ITL; V17 G3 IAP; V17 G4 IRU
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G8, 40X G6
• HPE - 3-year warranty - parts and labour - 3 years - on-site
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• I3500 1y OnSite 8hr Resp 8hr Fix
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £2251 to £2500 RRP)
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3200 - VIA/VPN users - phone consulting - 4 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E344, LD5512, P34hc G4, Z32, Z43; DreamColor Z31; EliteDisplay E324; EliteOne 1000 G1
• Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 13b - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
• Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
• Probrand 2 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £751 to £1000 RRP)
• Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for ProBook 635, 640 G2, 640 G5, 64X G3, 64X G4, 650 G2, 650 G3, 650 G4, 650 G5
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for BladeSystem - 1 server - phone consulting - 4 years - 24x7 - for ProLiant Essentials Insight Control Environment for BladeSystem Tracking License
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HP 4Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M430f
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
• HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Express Shipment Large Logistic SVC
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2251 to £2500 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1001 to £1250 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH327A#ABB
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Chromebook from £251 to £500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £2001 to £2250 RRP)
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet D5560; Fax 1040; Officejet Pro 6230 ePrinter; Photosmart 2575
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 10 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for HP Switch 2910al-48G-PWR; HPE 3500-48G-PoE yl Switch
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• D-Link Assist Silver Category A - Technical support - phone consulting - 5 years - 9x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE - Extended service agreement - parts and labour - 3 years - on-site
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 13x5 - response time: 4 h
• Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2501 to £2750 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £1251 to £1500 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £0 to £250 RRP)
• Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for K14 Gen 1; ThinkBook 14 G5 IRL; 14 G6 ABP; 16 G6 ABP; ThinkCentre neo 30a 22
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 1 year - for ThinkPad L13 Yoga Gen 3; L14 Gen 3; T14 Gen 3; T14s Gen 3; T16 Gen 1; X13 Gen 3
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• AppleCare for Enterprise 15-inch MacBook Air (M2) 36 months Tier 2
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Hewlett-Packard 850296-B21
• Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
  
• Hewlett Packard Enterprise HJ0J6E
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £5001 to £6000 RRP)
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1251 to £1500 RRP)
• AudioCodes PS-PLAN-START-5
• HP 3Y ADD10 CRITICALADVANTAGE CREDIT
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE Installation Service - Installation / configuration - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £3001 to £3250 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £751 to £1000 RRP)
• Hewlett Packard Enterprise HP3N7E
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £501 to £750 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £501 to £750 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
• WD Advanced Replacement - Extended service agreement - replacement
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £3001 to £3250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £3001 to £4000 RRP)
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR630 7X02
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - for JetDirect 4200
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1751 to £2000 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 1 - phone consulting - 4 years - 24x7 - response time: 2 h
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £251 to £500 RRP)
• HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G5, 440 G6
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 7500, 7590
• Lenovo Hardware Installation Services - Installation - business hours - for ThinkSystem DE4000H Hybrid 4U60 Chassis, 4U60 LFF controller enclosure
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Skorpio X4
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8715B#0D1, J8715B#ABB
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £1251 to £1500 RRP)
• Avocent AV3216-201
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Lexmark Parts Only - Extended service agreement - parts - 1 year - with Maintenance Kit - for Lexmark XM3250, XM3250i
• HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 3 years
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
• NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 5 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G4; Workstation Z4 G5, Z6 G4, Z620, Z640, Z8 G4, Z820
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B225, B225/DNI, B225V_DNIUK
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G10; Elite Mobile Thin Client mt645 G8; Pro x360; ProBook 44X G10, 45X G10, 470 G10
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 1 server - upgrade from Basic
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL167A#ABB, JL167AR, JL168A#ABB, JL168A#B2B, JL168AR
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 4 years - on-site - response time: NBD - for HP 280 G5; Elite Slice G2; EliteDesk 800 G5; ProDesk 600 G5; ProOne 400 G5, 400 G6, 600 G5
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Chromebook from £251 to £500 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
• SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 2 years - 24x7
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £0 to £250 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Critical Advantage L2 - Technical support - for HPE Insight Control Environment for Linux - phone consulting - 4 years - 24x7 - response time: 2 h
• i3250 ADV 1 Yr Out of Warranty
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £351 to £500 RRP)
• Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2251 to £2500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £2501 to £2750 RRP)
• Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M225dn, MFP M225dw, MFP M227fdn, MFP M227fdw, MFP M227sdn
• HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
• HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £351 to £500 RRP)
• HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 10 servers
• Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
• Electronic HP Care Pack Next Business Day Advanced Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro N4600 fnw1
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 245 G9, 24X G7, 24X G8, 255 G9, 25X G7, 25X G8, 340 G7, 340S G7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HP 4Y ADD10 CRITICALADVANTAGE CREDIT
• Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours - response time: 2 business days - for PowerEdge T40
• HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £5001 to £6000 RRP)
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML310e Gen8
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
• HPE SAP HANA High Availability Service - Installation / configuration - for HPE SAP HANA System Replication - business hours
• I4850 1 Year OnSite 4 Hour Resp 4 Hour Fix
• 5Y Foundation Care NBD Exchange ARUBA 2930F 24G 4 Service
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Hewlett Packard Enterprise H8UV9E
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for System x3650 M4 HD 5460
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AE437A#ABB, AE437B#ABB
• Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z; M93z; X1
• HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
• HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
• HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
• Lenovo Onsite - Extended service agreement - parts and labour - 1 year - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14 G2 ALC; V14 G2 ITL; V14 IGL; V15 G2 ALC; V15 G2 ITL
• Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ264A
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 24G PoE+ 4SFP
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• I4650 1y Essential Out of Warranty
• HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ333A, JZ334A, JZ335A, JZ336A, JZ336AR, JZ337A, JZ337AR, R2J83A
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Chromebook from £251 to £500 RRP)
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £3001 to £3250 RRP)
• Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7220 Controller - VIA/VPN users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 5 - phone consulting - 4 years - 24x7 - response time: 2 h
• Zyxel ConfigService Wireless Controller - Configuration - 6 months
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1251 to £1500 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 20-30 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
• I3250 3yr OnSite 4hr Resp 4hr Fix
• AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £251 to £500 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M602dn, 600 M602m, 600 M602n, 600 M602x
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £5001 to £6000 RRP)
• Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Lenovo Post Warranty Depot - Extended service agreement - parts and labour - 1 year - pick-up and return - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; T480; T49X; T590; X39X
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
• 1 Year Critical Advantage L3 VSCV2CTXEXTSAN1200U Software Service
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £351 to £500 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE OpenView Storage Virtual Replicator - 1 server - consulting - 3 years - 24x7
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL074-61001, JL074AR
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP MSM422 Dual Radio Access point
• SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
• Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
• HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• Probrand 3 Year Extended warranty for Business (Laptop from £500 to £1000 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Laptop from £501 to £750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Dell Upgrade from 1Y Collect & Return to 4Y Collect & Return - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - pick-up and return - NPOS - for Chromebook 3100, 3100 2-in-1, 3400
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8698A#ABB, J8698A#ACD
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
• HPE Software Technical Support - Technical support - for HPE StorageWorks Power Pack Software Bundle - phone consulting - 3 years - 9x5
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ENVY Laptop 13, 14, 15, 16, 17, 17m; Pavilion Laptop 13, 14, 15, 16, 17
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 200 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Desktop from £2751 to £3000 RRP)
• Avocent ADB0049
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Dynabook 4 Year Gold On-Site 'NBD' Warranty Extension
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
• Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for 100e Chromebook Gen 3; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B90B, Q8B90BR, Q8C65B
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £2251 to £2500 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £5001 to £6000 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
• HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
  
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 8 servers - phone consulting - 4 years - 24x7
• HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2001 to £2250 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 9 - phone consulting - 1 year - 24x7
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £501 to £750 RRP)
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £3251 to £3500 RRP)
• HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 2 - phone consulting - 3 years - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2751 to £3000 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
• HPE Critical Advantage L3 - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 8 servers - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1501 to £1750 RRP)
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Installation Service - Installation / configuration - on-site - for P/N: P09524-B21#0D1, P09524R-B21, P12381-B21, P12382-B21, P27064-B21, Q8T38A, Q8T39A
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £1001 to £1250 RRP)
• HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £3251 to £3500 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE integrated Citrix XenServer Platinum Edition - 1 server - upgrade from Enterprise - phone consulting - 3 years - 24x7
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £1751 to £2000 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Server Recovery Option - 1 host - phone consulting - 3 years - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
• HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
• 1 Year Critical Advantage L1 VSCV2CTXEXTSAN1200U Software Service
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £2501 to £2750 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 6 - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £3001 to £3250 RRP)
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £501 to £750 RRP)
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• 1Y PW Proactive Care NBD wCDMR MLNXEDR216PCH Service
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2751 to £3000 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £351 to £500 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £751 to £1000 RRP)
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Desktop from £2251 to £2500 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £1751 to £2000 RRP)
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b2000
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2751 to £3000 RRP)
• Probrand 1 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1501 to £1750 RRP)
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2001 to £2250 RRP)
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Chromebook from £0 to £250 RRP)
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Software Technical Support - Technical support - for HPE StorageWorks Virtual Replicator / File Migration Agent - media replication licence - 1 replication - phone consulting - 3 years - 9x5 - response time: 2 h
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
• Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP E344c, S430c; Zvr Virtual Reality Display
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
• HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 6 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL254A#ABB
• Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
• HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 155 - phone consulting - 1 year - 24x7
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7 - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BK763A
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Laptop from £3001 to £4000 RRP)
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring for Linux - 1 host - phone consulting - 3 years - 24x7
• HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £5001 to £6000 RRP)
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £4001 to £5000 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
• HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M406dn
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 120 - phone consulting - 1 year - 24x7 - response time: 2 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Chromebook from £251 to £500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Tablet from £0 to £250 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM869A#ABU
• HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 14 - phone consulting - 1 year - 24x7 - response time: 2 h
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1251 to £1500 RRP)
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
• HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £2501 to £2750 RRP)
• HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Laptop from £5001 to £6000 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Laptop from £1501 to £1750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks SAN Switch 4/32
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L2 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JE459A#ACD, JE459A#ACE, JE461A#ACC, JE461A#ACE, JE468A#ACC, JE468A#ACD, JE468A#ACE
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
• Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £0 Excess (Desktop from £751 to £1000 RRP)
• Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for IdeaPad 5 CB 14; 5G 14Q8X05; IdeaPad Flex 3 CB 11M836; 5 14ITL05; 5 CB 13; Legion 5 15
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £2501 to £2750 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9643A#ABB
• Probrand 1 Year Accidental Damage Insurance for Business - £50 Excess (Laptop from £251 to £500 RRP)
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
• HPE Critical Advantage L2 - Technical support - for HPE Networks Software Group 14 - phone consulting - 5 years - 24x7 - response time: 2 h
• Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC2200
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2001 to £2250 RRP)
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £501 to £750 RRP)
• Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £2751 to £3000 RRP)
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £1501 to £1750 RRP)
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £251 to £350 RRP)
• Probrand 2 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £501 to £750 RRP)
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £2001 to £2250 RRP)
• Probrand 3 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1751 to £2000 RRP)
• HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Desktop from £0 to £250 RRP)
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
• HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre M90, M900, M90n-1 IoT, M910, M920, M93
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £0 to £250 RRP)
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £1751 to £2000 RRP)
• HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 2 years - on-site - 24x7 - response time: 6 h
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Desktop from £1751 to £2000 RRP)
• HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
• Probrand 3 Year Accidental Damage & Theft Insurance for Education - £50 Excess (Tablet from £251 to £350 RRP)
• HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 14 - phone consulting - 4 years - 24x7 - response time: 2 h
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
• HPE 24x7 Software Technical Support - Technical support - for HPE StoreVirtual VSA Software - 50 TB capacity, 300 packs - phone consulting - 4 years - 24x7
• HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Support Plus 24 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade licence - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
• HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
• Probrand 1 Year Accidental Damage Insurance for Business - £0 Excess (Desktop from £2501 to £2750 RRP)
• Probrand 1 Year Accidental Damage & Theft Insurance for Business - £0 Excess (Tablet from £1001 to £1250 RRP)
• HPE Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 9x5
• HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
• HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
• HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
• Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
• HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• Probrand 3 Year Accidental Damage Insurance for Business - £0 Excess (Laptop from £2251 to £2500 RRP)
• Probrand 2 Year Accidental Damage Insurance for Business - £0 Excess (Tablet from £751 to £1000 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 2 Year Accidental Damage & Theft Insurance for Business - £50 Excess (Tablet from £2251 to £2500 RRP)
• HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
• ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - on-site - for ROG Strix G15; G531GT
• HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
• HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
• Probrand 3 Year Accidental Damage Insurance for Business - £50 Excess (Tablet from £251 to £350 RRP)
• HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
• HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
• HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
• HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL262A#ABB
• Lenovo Depot - Extended service agreement - parts and labour - 6 months (months: 13th - 18th) - for ThinkPad 11e (2nd Gen); L380; L470; T450; T540; W54X; X250; ThinkPad Yoga 11e (2nd Gen)
• 14250 1yr Out of Warranty - 8+8
• HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
• Electronic HP Care Pack Next Business Day Active Care Service w/Protect and Trace - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
• HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Laptop from £1751 to £2000 RRP)
• HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
• HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Tablet from £501 to £750 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £50 Excess (Desktop from £0 to £250 RRP)
• Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
• HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
• Probrand 1 Year Accidental Damage Insurance for Education - £50 Excess (Laptop from £2001 to £2250 RRP)
• Probrand 3 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £351 to £500 RRP)
• HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
• Probrand 2 Year Accidental Damage Insurance for Education - £0 Excess (Tablet from £1501 to £1750 RRP)
• HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2